EU Withdrawal Button by Square
- Pricing
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Free
- Rating
- 5.0 (1)
- Developer
- Square Apps
Featured images gallery
Add the EU-required withdrawal button to your store. Customers request returns with no login.
EU rules require an always-visible option to withdraw from a purchase on your online store. Shopify's built-in returns work from the order status page, so the storefront itself still needs a public button. This app adds it. Customers request a return or cancellation in two steps, with no login. Order number and email are enough. Every request syncs to Shopify returns, and the customer receives an automatic confirmation email.
- EU withdrawal button: always visible on your store, no customer login needed.
- Two-step form: order number and email, synced to Shopify returns automatically.
- Automatic confirmation email to the customer, plus a merchant notification.
- Dashboard with request statuses, Shopify order info, and withdrawal analytics.
- Customizable texts and styling, translated into your store languages.
Languages
Arabic, Danish, German, English, French, Italian, Spanish, Portuguese (Brazil), Chinese (Simplified), Japanese, Norwegian (Bokmål), Dutch, Romanian, Swedish, and Chinese (Traditional)
Works with
- Shopify Admin
Categories
Return options
Return management
Compliance
Reviews (1)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Great app with outstanding customer support!
The EU Withdrawal Button app is easy to use and customize. We use it for our Shopify store in Thailand and were able to adapt it to our local requirements, including Thai translations and a 7-day withdrawal period.
The entire support team was always friendly, helpful, and responsive. Special thanks to Michael, who took the time to answer our questions in detail and explain everything clearly and patiently.
What impressed us most was the exceptional level of support, even though this is a completely free app!
Highly recommended! Thank you to Michael and the entire Vitals team!
Support
App support provided by Square Apps.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Device and activity data
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View store data:
Products, orders, Online Store
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View products
Products, collections
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View orders
All order history for the last 60 days
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View Online Store
Theme
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View other data
Locales, translations
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