Matrixify: Data Export Import
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Recenze (1 800)
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Podle hodnocení
Great app and awesome customer service! Had an issue and got contacted to clear up the issues and everything was addressed above and beyond. Extremely useful app!
Excelify is awesome we used it to migrate to Shopify Plus from an older platform and on going for many different tasks. Can't can't run our business without it. A++
-HippieShop
To be honest, do not know how to uninstall it. I delete the app from my Shopify page, but it keeps charging me about $50 per month. And sent me a notification that says "Matrixify (Uninstalled)"
Hello!
Wow, so sorry that you have such an impression. 😱 Actually, the charging is done by Shopify according to a strict billing schedule. If you have a charge marked as "Matrixify (Uninstalled)" then it means that Shopify has charged it for the last time for the last period when the app was still installed.
You have uninstalled the app on March 3, 2022, but the charge is for the period of February 15, 2022 – March 17, 2022. This charging period is shown in the Shopify bill. It will not continue charging, of course - that was just the last charge for the last unpaid period before uninstall.
We checked that in that period you did not have any import/export jobs, so we have refunded you that last month in full.
Please, contact our Support if you have any more questions or issues: https://matrixify.app/contact-us/
Maris Veide
Founding Developer
Matrixify
Very good and flexible. Offers data import way and above standard Shopify. But it's sooooooo slooooow! Even the paid for services take hours to upload data. Each file of about 7,000 orders takes 6 - 7 hours to process!
Hello, Igennus!
Thank you for your feedback, and very sorry we made you only almost happy...
Please, understand that the Excelify app uses Shopify API which has certain speed limitations for all the apps, and that speed limit is 4 "requests" per second.
Building an Order through API with all its details is very complex process. It takes several requests to the API. Additional time goes towards finding and "replacing" an existing order, which is in your case.
At the moment your import is working with the speed of 2.6 seconds per Order, with your data.
There are several strategies you can apply to increase your import speed dramatically, which we describe in details here:
https://excelify.io/2017/11/06/maximize-shopify-bulk-import-speed/
and here: https://excelify.io/2019/03/30/improve-speed-for-shopify-export-and-import/
One of the strategies we do on our side, is we run several imports in parallel, e.g. for Big Plan there are 5 parallel processes importing the same file. And in Enterprise, there are 10 parallel processes - and on this level, we definitely make sure we utilize the maximum of the Shopify API speed capabilities.
Please, reach us on Excelify Support, we will help you make your import faster: https://excelify.io/contact-us/
Will be trying to reach you, and will really appreciate if you reach us in any way directly.
Thank you so much!
Maris
Excelify Founder
One of my favorite app in Shopify!!! It is a game changer when you have corporate accounts that want bulk orders. And the support is top notch! Super friendly and responsive. Thank you so much for making our business possible on shopify!
Oh my... full heart of hearts - thank you so much, Bonjour Bakehouse, for this inspiring and uplifting review.
From our whole team.
Maris
Founder & CEO
Great App!!! The best customer service- he helped import all of our customers and helped us with syncing our products in no time at all! Amazing app- really shaved off about 3-4 days worth of work and can't wait for the order importer that he said he will release soon! Thanks again!
The best app out there if you have a large catalog of products that you want to edit quickly. Maris is awesome and is probably top 2 in the level of support he provides. Available everytime we've had issues to help us think through and work them out. Very responsive.
Highly recommended!
We used this app to migrate our Magento store to a Shopify store. It is a very good app, it can do anything. And the support is so great!! It is 24/7, quick and clear. We are extremely satisfied with this app, and can recommend this to everyone! Special thanks to Leva of the support who was very adequate and responsive!
Thank you for your pleasant review.
Just a small wink that Leva is actually Ieva (with capital i - it's a common confusion because I and l look exactly the same). 🤷♂️ 🤪
The whole team says hi, and great thank you for your kind words... 🙏
Maris
Founding Developer
I've found the Matrixify app to be the best and least expensive of all the migration/import/export apps on Shopify. It has a ton of features and their support team is super-fast. When I had a couple of minor issues importing WordPress blog posts, the Matrixify support team responded within minutes and explained in clear terms how to fix the issue.
🙏 Thank you so much for appreciating what we do, and for taking your time to write about it in this review. It means the world to our whole team.
Maris
Founding Developer
I highly recommend this app if you need to get data in/out of Shopify. Great documentation and fantastic Dev Team. I needed a new feature to complete my automated work flow and within 48 hours the feature was released! Not only did Maris hop on video to understand my use case but he prioritized the solution and got it into production with no bugs. Thank you!
Thank you so much for such a warm and heartful review. I can't express enough how important this is for us...
Thank you thousand times!
Maris
Founder
Excelify.io
