Matrixify: Data Export Import

Well Done, Unlike the vast majority of app developers everywhere, these folks actually fix something when you tell them that it is broken. My ai projects work brilliantly with this app. And chat lanes need no longer lose continuity thanks to better naming processes. I am very glad to have a paying plan. It really is the only way to get trustworthy CSV files to and from Shopify.

[OLD REVIEW]

You will continue to have this one star rating until you fix this.
Works great otherwise when not directly sabotaging scalable behaviors through ignorant file labeling processes [Export ZIP internal CSV filenames not using Custom file name)

Shop: redacted
Job ID: redacted
Job type: Export
Format: Matrixify: CSV
State: Finished
Plan: Basic

Issue / Observed behavior
When exporting in Matrixify: CSV format with Zip CSV files enabled, the exported ZIP file correctly uses the Custom file name, but the CSV file(s) inside the ZIP keep generic entity/sheet filenames (e.g. Products.csv) and do not include the custom label.

This causes our automation/AI pipeline to misfile the extracted CSV, because it keys off the actual CSV filename after unzip. Additionally, our AI tooling does not always accept ZIP files, so we often need the actual CSV file name itself to be labeled.

Expected behavior
Either:

The CSV file(s) inside the ZIP inherit the Custom file name (at least for single-entity exports), or
There is an option to prefix/suffix internal CSV filenames with the custom label (e.g. Export_redacted B segment test_Products.csv), or
If only one entity is exported and ZIP is enabled, the single CSV inside the ZIP uses the custom name (instead of the generic entity name).
Actual behavior
ZIP is named with the custom label.
Internal CSV filename remains generic (e.g. Products.csv), so the label is lost once extracted/processed.
Job configuration details (from Job redacted)
Custom file name: Export_redacted segment test
Zip CSV files: Enabled
Sheet(s) exported: Products only
Started: 2026-04-17 23:01:34
Finished: 2026-04-17 23:01:49
Steps to reproduce
Create a new export.
Select format Matrixify: CSV.
Select Products (or any entity).
In Options, set Custom file name to any label.
Keep Zip CSV files enabled.
Run export and download the ZIP.
Unzip the file and check the internal CSV filename(s).
Impact
Automation/AI misfiles the extracted CSV because the meaningful label is not present on the actual CSV file(s) used downstream.
Extra processing is required to rename files after extraction, reducing reliability and increasing complexity.
References (current documented behavior)
Matrixify format template (Matrixify: CSV is a ZIP that contains per-entity CSV files)
Matrixify Import and Export Job Options (Custom Name; Zip CSV files)
Request: Please advise if there’s any supported way to have internal ZIP CSV filenames include the Custom file name, or if this can be added as an option.]

Great App, Simple, Powerful, and gets what you need done.

One issue is with exporting companies. If you have over 500 companies, then you need to pay for the most expensive plan.

EDIT: One day after leaving a review, they shipped a new feature that lets you filter which companies you want to export! Incredable

ITS EASY

Very hard to use. The AI instructions are confusing. How do you get any human support. So far not impressed!!

Amazing App for complex product with a lot of metafields and metaobjects, great to control SEO, AEO. Love Dry Run function.

Terrific Customer Support!

Excellent App, easy to use, saved us so much time *****

its great for bulk, fast, easy.

very practical and easy ,wonderful App

Holy cr*p this makes cleaning up my inventory descriptions and bar codes easy!