Matrixify: Data Export Import
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FIlters not working as expected after migration from wordpress and the support team ask for more money for fixing what is not working properly.
Alot of useless talks and informations given about the flow of migration and still not working. I tried the migration like 10 times with all the recomandations and still not working. Also i tried to change the theme so it's not from it.
Hello!
This review is a serious misunderstanding. Please, work with our Support team to resolve this.
Matrixify app gives you the ability to migrate the data from WordPress / WooCommerce, which you did do successfully. The whole migrated data is in your Shopify store now.
The Shopify Web Storefront and Themes is not the Matrixify field of expertise - we do not develop the website Theme, or its filters that you mention. There are probably other apps or Agencies that can help with that, but nowhere we tell that this is something we offer.
Please, consider rationally your review, looking at the Matrixify app promise, and our ability to migrate your data.
Any errors that happen during migration, is usually the mismatch between the source system data quality, and the Shopify requirements about the data. This can be resolved by consulting with our Support team, and is always a free-of-charge service. We would never ask for additional money for any fixes. If there are software bugs, we fix them ASAP and also with no additional charge. Support is completely free as well.
We are very serious about each Merchant migration results, so this review hurts the most, because we feel it's some sort of misunderstanding.
Please, be open to resolve those all issues with our Support team. 🙏
Please, contact us as soon as you can: https://matrixify.app/contact-us/
UPDATE 2023-08-16:
We managed to contact the Merchant on the next day and helped them solve all the questions and do the migration successfully. However, the Merchant stopped responding after the work was completed, although they promised to update the review accordingly. We still hope they will update it later, as they might be busy with the launch of the store. 👌
Maris
Founder & CEO
love it
Thank you so much! Love your review! ❤️
Excellent piece of software for what is does. The fact that it accepts imports of variants is the game changer.
Thank you from our full hearts for appreciating the work we are doing on Matrixify. Greetings from our whole team! ❤️
So easy to use and bulk update products, especially made product pricing updates simple.
Awesome to hear, thank you so much for your kind words - from our whole team! ❤️
I wish I could filter using my metafields to import/ export
Hello!
Actually, you can export items by filtering them by the Metafield namespace.key and its value.
Here's an instruction how to do it: https://matrixify.app/documentation/matrixify-filters-shopify-data-export/
Our Support has reached to you by e-mail - please, explain a bit more what is there missing for your Metafield filtering needs.
Thank you so much!
Maris
Founding Engineer
Very easy tool to handle and works wonders.
Thank you to the stars for your amazing review! You work wonders! ❤️
Great app, easy to handle and saves a lot of time
Game changer when it comes to managing your store, you can export and import any data field for literally everything within Shopify. If you have a Shopify store of any kind, this is a MUST-HAVE app.
Thank you so much for your amazing review - dancing, with tears in our eyes (our whole team)! ❤️🥹
Did all I needed
the best program.
