Matrixify: Data Export Import

Matrixify: Data Export Import

Avis (1 817)

Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
5 décembre 2022

I've been using Matrixify for about two months now while I have been heavily loading products into shopify. I add about 200 products a month and that is only limited by how much time I have. I have about 2500 to get loaded. This would have been near impossible without Matrixify. It has been particularly useful with helping me to bulk load and edit my products and their extensive product metafields. It also allows me to backup a complete copy of all my products (shopify native export excludes metafields). The BEST part is that every time I had a question (and some of them even i would characterize as "dumb questions"), the support staff has been nothing but super SUPER helpful. They respond quickly, help me navigate my issue, give me other tips on how to use their product, etc. Really great product and superior customer service. Thank you!

Poster Palace
États-Unis
Environ 2 mois d’utilisation de l’application
ITissible a répondu 5 décembre 2022

This is song to our ears - thank you so much for your kind words.
Our Support team is blushing, you made our day.
Thank you to the stars! 🙇‍♂️

Maris
Founding Engineer

1 août 2018

Great app, simply great app! We're a Canadian shop with some inventory issues with Google shopping and we needed a special format file to export inventory to google shopping. Maris at customer support is the one that answered my call for help. That is the best part of this app, the customer service is simply perfect, right away I had an answer from them and they were already on my case at first they determined what was my problem and they got it right away. I needed some specific data to export so they customize the layout and it worked on the first time. Now I won't get my product removed from google merchant and I'm a happy person ;) again, it's a monthly fee that you should put on the grocery list if you need to export data. Thanks a lot to Maris who answered all my questions and solve all my requests in a couple of hours. Thanks to excelify for being that adaptive. Big thumbs up to all of you. I'll definitely recommend the app.

Peakboys
Canada
3 mois d’utilisation de l’application
Modifié le 24 octobre 2018

Incredibly useful app! Excelify has allowed us to handle complex data entry much more quickly than we did previously using Shopify's built-in csv import. Of particular value is Excelify's ability to handle metafields, which usually requires a separate app and results in two separate tasks for updating product info and updating product metafields. Thanks for the great work on this app! We love it.

(EDIT: Oct 24, 2018) This app just continues to get better. And the support is unparalleled! As just one example, I emailed Maris about a small feature I needed and he emailed back within a few hours that he had implemented it already.

I should also mention that the documentation for the app is really comprehensive. This is a big weak point for a lot of Shopify apps, but virtually all of the questions I've had since starting to use Excelify I've been able to answer myself by reading through the documentation.

Seriously, if you're looking for a way to manage large imports and exports for your store, this app CANNOT be beat.

Fun Services Canada
Canada
6 mois d’utilisation de l’application
9 juin 2020

AWESOME! If I could leave 10 stars I would! The support I have received from them is fantastic. I moved over 7,000 products from a different platform that was not really compatible with Shopify. Excelify was the perfect bridge for me to make adjustments and modifications to get my products moved. To put it into perspective, this is my second migration. The first migration took me a year and a half to do on my own with no help, and I swore I'd never do it again. With Excelify I was able to get this migration done in a few weeks,. The only reason it took that long was the leg work I had to do in order to get old information to translate to Shopify, nothing to do with Excelify. Their support is great. As with any migration you WILL have things that come up or something you need help with. They have excellent support and can guild you on issues you may run into. A special shout out to Renars who has helped me several times! I recommend them to anyone who is migrating their store. Even after migrating, I can see how they would be a great tool to have when you need to bulk update products etc. Well done Excelify!

TheStencilsmith
États-Unis
3 mois d’utilisation de l’application
ITissible a répondu 9 juin 2020

Wow, thank you so much for your lengthy and uplifting review.
Renars is super pumped about this, along with all our team!

Will keep pushing the good job further up the hill! 🤸‍♀️

Maris
Excelify Founder

Modifié le 26 mars 2019

An absolute must-have app. I literally reviewed all of the apps on the Shopify store... looked at the number of reviews, the verbiage of the reviews (positive and negative), functionality, integrations, etc. and Excelify did not disappoint.

This is a super easy app to use and it works perfectly. There's a lot going on in these themes and I wasn't sure I would be able to manage to all of the sections effectively. Not a problem w/Excelify.

No review is worth its weight w/out an area of improvement... this is the only one that I've run across... knowing why an upload fails. This is likely user experience/ignorance but I haven't figured that part out yet. Luckily the app is so intuitive that I've only run into this issue once and worked it out using their tutorials.

One last thing, I'm the CEO not the CTO and most of you know what that means... this is one intuitive, easy to use app!

Update: As suspected user error was at play in the one area of improvement... Excelify reached out and showed me where to find the Import Results. Just another reason to use this app. The team has fantastic customer service!!! Kudos Renars and Team!!!

Tuff Stuff 4x4 & Tuff Stuff Overland
États-Unis
16 jours d’utilisation de l’application
2 juillet 2019

Great app and a great team.
Takes the stress out of migrating the most crucial element of the store, DATA.

Highly recommend.

Oceedee
Inde
Environ 3 heures d’utilisation de l’application
Modifié le 11 janvier 2018

Great app and awesome customer service! Had an issue and got contacted to clear up the issues and everything was addressed above and beyond. Extremely useful app!

Sofamaniastore
États-Unis
Environ 2 mois d’utilisation de l’application
17 novembre 2019

Excelify is awesome we used it to migrate to Shopify Plus from an older platform and on going for many different tasks. Can't can't run our business without it. A++

-HippieShop

HippieShop.com
États-Unis
9 mois d’utilisation de l’application
14 mars 2022

To be honest, do not know how to uninstall it. I delete the app from my Shopify page, but it keeps charging me about $50 per month. And sent me a notification that says "Matrixify (Uninstalled)"

Shoxtec Suspension
États-Unis
3 mois d’utilisation de l’application
ITissible a répondu 14 mars 2022

Hello!
Wow, so sorry that you have such an impression. 😱 Actually, the charging is done by Shopify according to a strict billing schedule. If you have a charge marked as "Matrixify (Uninstalled)" then it means that Shopify has charged it for the last time for the last period when the app was still installed.

You have uninstalled the app on March 3, 2022, but the charge is for the period of February 15, 2022 – March 17, 2022. This charging period is shown in the Shopify bill. It will not continue charging, of course - that was just the last charge for the last unpaid period before uninstall.

We checked that in that period you did not have any import/export jobs, so we have refunded you that last month in full.

Please, contact our Support if you have any more questions or issues: https://matrixify.app/contact-us/

Maris Veide
Founding Developer
Matrixify

Modifié le 31 mai 2019

Very good and flexible. Offers data import way and above standard Shopify. But it's sooooooo slooooow! Even the paid for services take hours to upload data. Each file of about 7,000 orders takes 6 - 7 hours to process!

Igennus Healthcare Nutrition
Royaume-Uni
Environ 2 mois d’utilisation de l’application
ITissible a répondu 31 mai 2019

Hello, Igennus!

Thank you for your feedback, and very sorry we made you only almost happy...

Please, understand that the Excelify app uses Shopify API which has certain speed limitations for all the apps, and that speed limit is 4 "requests" per second.

Building an Order through API with all its details is very complex process. It takes several requests to the API. Additional time goes towards finding and "replacing" an existing order, which is in your case.
At the moment your import is working with the speed of 2.6 seconds per Order, with your data.

There are several strategies you can apply to increase your import speed dramatically, which we describe in details here:
https://excelify.io/2017/11/06/maximize-shopify-bulk-import-speed/

and here: https://excelify.io/2019/03/30/improve-speed-for-shopify-export-and-import/

One of the strategies we do on our side, is we run several imports in parallel, e.g. for Big Plan there are 5 parallel processes importing the same file. And in Enterprise, there are 10 parallel processes - and on this level, we definitely make sure we utilize the maximum of the Shopify API speed capabilities.

Please, reach us on Excelify Support, we will help you make your import faster: https://excelify.io/contact-us/

Will be trying to reach you, and will really appreciate if you reach us in any way directly.

Thank you so much!

Maris
Excelify Founder