Matrixify: Data Export Import
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AWESOME! If I could leave 10 stars I would! The support I have received from them is fantastic. I moved over 7,000 products from a different platform that was not really compatible with Shopify. Excelify was the perfect bridge for me to make adjustments and modifications to get my products moved. To put it into perspective, this is my second migration. The first migration took me a year and a half to do on my own with no help, and I swore I'd never do it again. With Excelify I was able to get this migration done in a few weeks,. The only reason it took that long was the leg work I had to do in order to get old information to translate to Shopify, nothing to do with Excelify. Their support is great. As with any migration you WILL have things that come up or something you need help with. They have excellent support and can guild you on issues you may run into. A special shout out to Renars who has helped me several times! I recommend them to anyone who is migrating their store. Even after migrating, I can see how they would be a great tool to have when you need to bulk update products etc. Well done Excelify!
Wow, thank you so much for your lengthy and uplifting review.
Renars is super pumped about this, along with all our team!
Will keep pushing the good job further up the hill! 🤸♀️
Maris
Excelify Founder
An absolute must-have app. I literally reviewed all of the apps on the Shopify store... looked at the number of reviews, the verbiage of the reviews (positive and negative), functionality, integrations, etc. and Excelify did not disappoint.
This is a super easy app to use and it works perfectly. There's a lot going on in these themes and I wasn't sure I would be able to manage to all of the sections effectively. Not a problem w/Excelify.
No review is worth its weight w/out an area of improvement... this is the only one that I've run across... knowing why an upload fails. This is likely user experience/ignorance but I haven't figured that part out yet. Luckily the app is so intuitive that I've only run into this issue once and worked it out using their tutorials.
One last thing, I'm the CEO not the CTO and most of you know what that means... this is one intuitive, easy to use app!
Update: As suspected user error was at play in the one area of improvement... Excelify reached out and showed me where to find the Import Results. Just another reason to use this app. The team has fantastic customer service!!! Kudos Renars and Team!!!
Great app and a great team.
Takes the stress out of migrating the most crucial element of the store, DATA.
Highly recommend.
Great app and awesome customer service! Had an issue and got contacted to clear up the issues and everything was addressed above and beyond. Extremely useful app!
Excelify is awesome we used it to migrate to Shopify Plus from an older platform and on going for many different tasks. Can't can't run our business without it. A++
-HippieShop
To be honest, do not know how to uninstall it. I delete the app from my Shopify page, but it keeps charging me about $50 per month. And sent me a notification that says "Matrixify (Uninstalled)"
Hello!
Wow, so sorry that you have such an impression. 😱 Actually, the charging is done by Shopify according to a strict billing schedule. If you have a charge marked as "Matrixify (Uninstalled)" then it means that Shopify has charged it for the last time for the last period when the app was still installed.
You have uninstalled the app on March 3, 2022, but the charge is for the period of February 15, 2022 – March 17, 2022. This charging period is shown in the Shopify bill. It will not continue charging, of course - that was just the last charge for the last unpaid period before uninstall.
We checked that in that period you did not have any import/export jobs, so we have refunded you that last month in full.
Please, contact our Support if you have any more questions or issues: https://matrixify.app/contact-us/
Maris Veide
Founding Developer
Matrixify
Very good and flexible. Offers data import way and above standard Shopify. But it's sooooooo slooooow! Even the paid for services take hours to upload data. Each file of about 7,000 orders takes 6 - 7 hours to process!
Hello, Igennus!
Thank you for your feedback, and very sorry we made you only almost happy...
Please, understand that the Excelify app uses Shopify API which has certain speed limitations for all the apps, and that speed limit is 4 "requests" per second.
Building an Order through API with all its details is very complex process. It takes several requests to the API. Additional time goes towards finding and "replacing" an existing order, which is in your case.
At the moment your import is working with the speed of 2.6 seconds per Order, with your data.
There are several strategies you can apply to increase your import speed dramatically, which we describe in details here:
https://excelify.io/2017/11/06/maximize-shopify-bulk-import-speed/
and here: https://excelify.io/2019/03/30/improve-speed-for-shopify-export-and-import/
One of the strategies we do on our side, is we run several imports in parallel, e.g. for Big Plan there are 5 parallel processes importing the same file. And in Enterprise, there are 10 parallel processes - and on this level, we definitely make sure we utilize the maximum of the Shopify API speed capabilities.
Please, reach us on Excelify Support, we will help you make your import faster: https://excelify.io/contact-us/
Will be trying to reach you, and will really appreciate if you reach us in any way directly.
Thank you so much!
Maris
Excelify Founder
One of my favorite app in Shopify!!! It is a game changer when you have corporate accounts that want bulk orders. And the support is top notch! Super friendly and responsive. Thank you so much for making our business possible on shopify!
Oh my... full heart of hearts - thank you so much, Bonjour Bakehouse, for this inspiring and uplifting review.
From our whole team.
Maris
Founder & CEO
Great App!!! The best customer service- he helped import all of our customers and helped us with syncing our products in no time at all! Amazing app- really shaved off about 3-4 days worth of work and can't wait for the order importer that he said he will release soon! Thanks again!
The best app out there if you have a large catalog of products that you want to edit quickly. Maris is awesome and is probably top 2 in the level of support he provides. Available everytime we've had issues to help us think through and work them out. Very responsive.
Highly recommended!
