Matrixify: Data Export Import
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The best app on Shopify! The amount of features included in this app is unbelievable, it single-handedly assisted in the migration from Magento to Shopify, transferring millions of orders/products with ease. The support is awesome, the fact you can hop on Slack 24/7 and get a response off a real person makes the monthly fee worth it 100x over!
OMG, thank you so much for your outstanding review. And above that - thank you for so truly appreciating the work that we have done over 7+ years, and continuing to improve every day non-stop. 🥰
Matrixify Team
I just wanted to take a moment to express how impressed I am with the quality of both your customer service and technical teams! I had completely forgotten about a request I sent a few months ago, which Matrixify was unable to address at the time—but your team didn’t forget! And now, you’ve just informed me that you’ve found a solution to my problem.
A big thank you to the entire team for demonstrating such great professionalism.
Happy to be of service, and thank you for appreciating those efforts! 🤗
Matrixify Team
If you're looking for a powerful and seamless tool to manage data migration to Shopify, I highly recommend the Matrixify app. Whether you're uploading, migrating, or downloading historical and incremental data, this app is designed to handle it effectively.
We used Matrixify to migrate five years' worth of customers and orders data—a challenging task for all parties involved, including us, Shopify, and the Matrixify team. Despite the complexity of issues like API rate limits and record failures, the support provided by Renars and Maris at Matrixify was outstanding. Their diligence, quick response times, and commitment to resolving issues were truly impressive.
Once you set up an enterprise plan, Matrixify provides dedicated support through a Slack channel and a point-of-contact to ensure smooth communication and troubleshooting.
Overall, Matrixify is a reliable solution for businesses looking to manage complex data migrations to Shopify. Keep up the great work!
We have no words - our team all have wet eyes from the feeling you transmit with your feedback. 🥹
Thank you so much! 🙏
This is a very special review - it will serve back to us as a reminder who we are, especially in most challening projects and moments. 🫶
Maris
Founder & Engineer
Excellent app! Importing inventory is a breeze. Been using this app for almost 1.5 years and cannot imagine our life without it. Default Shopify inventory export/import is a pain! Thank you for solving this problem, Matrixify! Cepuri nost tautiešiem!
Oh, wow - liels paldies, šis ir kolosāls hug mūsu komandai!
Thank you so much! 🇱🇻
Māris
I had 1,500 old orders to import from a Wordpress ecommerce site. The Matrixify app did an excellent job and now all of my old orders are in my Shopify site. It wasn't easy, though. VERY steep learning curve to get my data formatted in a spreadsheet correctly. But when I had a question, the staff responded immediately and helpfully. So overall it's a really great app but it's mighty complex for the average user.
Thank you very much for the positive review.
Orders migrations can be quite complex as they can contain a lot of small details, each of which need to have a specific structure and place in the import file. For this reason, we have developed the app to migrate Orders directly from the most popular WordPress plugin WooCommerce. With this developed process the bulk of work to put WordPress Orders data into our template structure is done by the app automatically - https://matrixify.app/tutorials/migrate-store-from-wordpress-woocommerce-to-shopify/
Our Support team has reached out to you directly to better understand what plugin/system you were migrating from, understand your struggles and document your specific use-case for future developments.
Thank you for helping us grow the Matrixify app and for writing such detailed and helpful review for our app.
Exporting and importing custom metafield data for the purpose of filtering by metafield using Shopify's Search and Discovery App.
Exporting of this data is not a native feature in Shopify, Matrixify makes it easy and is intuitive to use. Great for our purposes, we look forward to exploring more of the advanced data management features.
Thank you, thank you - truly, madly, deeply! 🙏
This app is a failure. I guess the positive reviews come from people who have 2 collections and 5 products, or left a review before actually using it. The app makes thousands of errors. It never transfers everything, loses photos, collections, makes mistakes, and displays nonsensical messages that have nothing to do with the actual problem. It's a disaster. They should refund everyone.
Moreover, when you contact support, it feels like you're talking to an NPC who doesn't understand what you're writing and whose replies are off-topic.
Hello!
From the very first e-mail to our Support, this Merchant showed disrespect and anger towards our human Support agent.
She has experience of 4+ years in Matrixify Support, and tried her best to help this Merchant to resolve their issues.
The issues were assumed functionality which at the moment don’t exist in Matrixify app: importing CSV file that was exported with custom column delimiters; and importing Metafield Definitions. For both of those missing features we have added + points to increase their priority.
The ticket was taken over by our COO, but the Merchant still did not want to follow the instructions how the app should be used, and kept harassing our team.
We have refunded this Merchant, but that did not stop them to insult us further, and not coming to mutual understanding. Additionally, the Merchant asked us to send them the money to PayPal in exchange for deleting their review.
Such behaviour in unacceptable in overall friendly Shopify ecosystem.
We will escalate this to the Shopify Legal because this Merchant has violated Shopify Acceptable Use policy in several points.
Maris
Matrixify
CEO & Founding Engineer
This app is exceptional. It has saved days and days of manual product updates. The app is slick, intuitive and the documentation is very concise.
We originally purchased the app to migrate our Woocommerce store to Shopify that had nearly 10,000 products - all with multiple images. This app made it a breeze.
We thought that would be it but then we found it invaluable in ongoing maintenance of our product catalog and adding new products in bulk. It is now an essential part of our Shopify toolkit.
10 out of 10
Thank you, really!
Your review is equally exceptional - really happy to see you with us. 🫶
The app works really well and I appreciate that the customer support team is very responsive. I've spoken to both Renars and Rebecca and both have always gone above and beyond with additional support whenever needed! Its also really cool that they have a Slack channel to further assist with communication. Using Matrixify has no doubt saved me hours!
Great to hear you like it! 👌
Rebeka and the whole team says hi! 🫶
Maris
Founding Engineer
Timesaver when need to migrate posts from WordPress to Shopify. When it is 5 or 10 it is fine, but when it's 1000, you need some help and automation.
Thank you for your review!
Really happy that you could enjoy your WordPress migration with Matrixify - instead of pulling your hair doing it manually. 👌
