Matrixify: Data Export Import
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To be honest, do not know how to uninstall it. I delete the app from my Shopify page, but it keeps charging me about $50 per month. And sent me a notification that says "Matrixify (Uninstalled)"
Hello!
Wow, so sorry that you have such an impression. 😱 Actually, the charging is done by Shopify according to a strict billing schedule. If you have a charge marked as "Matrixify (Uninstalled)" then it means that Shopify has charged it for the last time for the last period when the app was still installed.
You have uninstalled the app on March 3, 2022, but the charge is for the period of February 15, 2022 – March 17, 2022. This charging period is shown in the Shopify bill. It will not continue charging, of course - that was just the last charge for the last unpaid period before uninstall.
We checked that in that period you did not have any import/export jobs, so we have refunded you that last month in full.
Please, contact our Support if you have any more questions or issues: https://matrixify.app/contact-us/
Maris Veide
Founding Developer
Matrixify
Very good and flexible. Offers data import way and above standard Shopify. But it's sooooooo slooooow! Even the paid for services take hours to upload data. Each file of about 7,000 orders takes 6 - 7 hours to process!
Hello, Igennus!
Thank you for your feedback, and very sorry we made you only almost happy...
Please, understand that the Excelify app uses Shopify API which has certain speed limitations for all the apps, and that speed limit is 4 "requests" per second.
Building an Order through API with all its details is very complex process. It takes several requests to the API. Additional time goes towards finding and "replacing" an existing order, which is in your case.
At the moment your import is working with the speed of 2.6 seconds per Order, with your data.
There are several strategies you can apply to increase your import speed dramatically, which we describe in details here:
https://excelify.io/2017/11/06/maximize-shopify-bulk-import-speed/
and here: https://excelify.io/2019/03/30/improve-speed-for-shopify-export-and-import/
One of the strategies we do on our side, is we run several imports in parallel, e.g. for Big Plan there are 5 parallel processes importing the same file. And in Enterprise, there are 10 parallel processes - and on this level, we definitely make sure we utilize the maximum of the Shopify API speed capabilities.
Please, reach us on Excelify Support, we will help you make your import faster: https://excelify.io/contact-us/
Will be trying to reach you, and will really appreciate if you reach us in any way directly.
Thank you so much!
Maris
Excelify Founder
One of my favorite app in Shopify!!! It is a game changer when you have corporate accounts that want bulk orders. And the support is top notch! Super friendly and responsive. Thank you so much for making our business possible on shopify!
Oh my... full heart of hearts - thank you so much, Bonjour Bakehouse, for this inspiring and uplifting review.
From our whole team.
Maris
Founder & CEO
Great App!!! The best customer service- he helped import all of our customers and helped us with syncing our products in no time at all! Amazing app- really shaved off about 3-4 days worth of work and can't wait for the order importer that he said he will release soon! Thanks again!
The best app out there if you have a large catalog of products that you want to edit quickly. Maris is awesome and is probably top 2 in the level of support he provides. Available everytime we've had issues to help us think through and work them out. Very responsive.
Highly recommended!
I've found the Matrixify app to be the best and least expensive of all the migration/import/export apps on Shopify. It has a ton of features and their support team is super-fast. When I had a couple of minor issues importing WordPress blog posts, the Matrixify support team responded within minutes and explained in clear terms how to fix the issue.
🙏 Thank you so much for appreciating what we do, and for taking your time to write about it in this review. It means the world to our whole team.
Maris
Founding Developer
I highly recommend this app if you need to get data in/out of Shopify. Great documentation and fantastic Dev Team. I needed a new feature to complete my automated work flow and within 48 hours the feature was released! Not only did Maris hop on video to understand my use case but he prioritized the solution and got it into production with no bugs. Thank you!
Thank you so much for such a warm and heartful review. I can't express enough how important this is for us...
Thank you thousand times!
Maris
Founder
Excelify.io
Excelify has been a lifesaver for our Shopify store. We use it to schedule daily inventory syncs across our warehouses, update products in bulk, and export information for our bookkeeper. It does an amazing job of extending Shopify's functionality with a simple, easy to use interface. Any time I've had any questions, the Excelify support team has been super quick to get back to me with detailed explanations. I could not recommend this app more!
Whooow, thanks so much guys for this review and for the catches on the Website!
🤸♀️✌️
Maris
I have to say this is one of the most essential apps for anyone on Shopify.
Dealing with a CMS, its always important to be able to deal with data in the most accurate and efficient way possible and Excelify accentuates this completely.
My favourite feature.
Where to start, from being able to manipulate my entire product data with one excel import or hands down some of the best customer support, big hands up to Renars who always able to assist me in every request in.
This is a fantastic app with many features for importing data. I moved all my data from Magento seamlessly over to my first ever Shopify store. Their website is full of helpful video tutorials to guide the user through the export and import process. That is know how I know these guys make the best migration app on the app store. Although it takes some time to get the hang of, you don't have to be a master at Excel to use this app. And the support from the app developers has been amazing! Good job guys!
Hello, Gears Canada!
Thank you so much for your review!
About the Magento migration - thank you for understanding that when migrated data was producing errors, that means that the source data in the Magento system where you migrated from, was missing some important details which are mandatory for Shopify.
Magento is much less strict in validation requirements than Shopify. For example, Magento allows to have customers with invalid e-mail addresses. Shopify checks each and every e-mail to be valid and actually that the mailbox on that mailserver exists. To guarantee you that if you have an e-mail in your customer database, then you will be able to send an e-mail to this customer.
The similar strict validations are for the phone numbers, and other fields.
E.g. you cannot create a Customer or Order in Shopify which has invalid data.
We could, of course, just "assume" default for those cases, like drop the invalid e-mails which were not accepted and tell that all is ok. But then you would miss on the opportunity to fix and improve the data you are migrating. As that is quite usually one of the goals of the migration - to use the chance and improve the data quality.
Thank you for giving us a chance to explain those things and resolve it all for you.
Please, reach us whenever you need anything - there are a lot of things we can do to help you on your path. Sincerely.
Maris
Excelify Founder
