Matrixify: Data Export Import
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The pricing feels like a rip-off. The $20/month plan only covers 50 companies, and $50 only covers 500 companies per job. If you need more, you are pushed toward a $200/month plan. Now that Shopify has its own B2B company system, this pricing feels even harder to justify and feels like a quick cash grab.
The instructions are also confusing, especially for bulk linking, approving B2B companies, and merging company/customer data. It is not as simple as copying and pasting.
They also do not offer real-time chat with a real person, only AI support.
Hello,
We're sorry to hear about your experience. Matrixify's plan tiers are intentionally based on data volume, so smaller stores can stay on smaller, more affordable plans rather than the higher tiers. Human support is also fully available for all users alongside the AI assistant — you can reach a real person any time at support@matrixify.app.
We've already emailed you with more detail and would love to help with whichever specific step felt confusing. Please reply there or reach us at support@matrixify.app.
It simply works and is well implemented (recalls user options, automatically created redirects, and so much more...) love it!!
Love that you noticed the little things like the auto-redirects and saved options - that's the stuff we really sweat over. Thank you so much! ❤️
Top App. Damit werden importe zum Kinderspiel. Gerade für große Sortimente unverzichtbar.
Solche Worte zu lesen ist das schönste Kinderspiel. Danke! ❤️
the most critical app for a Shopify store with tons of products! Couldnt be happier!
We couldn't be happier for such a review - thank you so much, from our whole team! ❤️
So far it's been invaluable and easy to use.
Thank you so much for your invaluable review - means the world to our whole team! ❤️
really easy and useful
❤️ Really valuable review, thank you so much!
Must-have for managing your Shopify
Thank you for the high praise! 🫶
Performs exactly as represented. Solid app
Thank you very much 🫶
Easy to use.
Thank you for the review 🫶
Super easy to use, really handy options
Thank you for the review 🫶
