Matrixify: Data Export Import
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FIlters not working as expected after migration from wordpress and the support team ask for more money for fixing what is not working properly.
Alot of useless talks and informations given about the flow of migration and still not working. I tried the migration like 10 times with all the recomandations and still not working. Also i tried to change the theme so it's not from it.
Hello!
This review is a serious misunderstanding. Please, work with our Support team to resolve this.
Matrixify app gives you the ability to migrate the data from WordPress / WooCommerce, which you did do successfully. The whole migrated data is in your Shopify store now.
The Shopify Web Storefront and Themes is not the Matrixify field of expertise - we do not develop the website Theme, or its filters that you mention. There are probably other apps or Agencies that can help with that, but nowhere we tell that this is something we offer.
Please, consider rationally your review, looking at the Matrixify app promise, and our ability to migrate your data.
Any errors that happen during migration, is usually the mismatch between the source system data quality, and the Shopify requirements about the data. This can be resolved by consulting with our Support team, and is always a free-of-charge service. We would never ask for additional money for any fixes. If there are software bugs, we fix them ASAP and also with no additional charge. Support is completely free as well.
We are very serious about each Merchant migration results, so this review hurts the most, because we feel it's some sort of misunderstanding.
Please, be open to resolve those all issues with our Support team. 🙏
Please, contact us as soon as you can: https://matrixify.app/contact-us/
UPDATE 2023-08-16:
We managed to contact the Merchant on the next day and helped them solve all the questions and do the migration successfully. However, the Merchant stopped responding after the work was completed, although they promised to update the review accordingly. We still hope they will update it later, as they might be busy with the launch of the store. 👌
Maris
Founder & CEO
i'm not a developer (i'm magento 1.0 store owner moving to Shopify) - learning curve for Matrixify and Shopify steep for me, however i'm decent with Excel and already seeing how much more efficient it is to manage/edit/bulk import content using Matrixify. managing cart content has always been Achilles heel for me, & crazy how much easier Matrixify makes this - no more having to line up columns in Excel for file import (Matrixify does it), can enter simple text in product description (body html) for multiple products in Excel, & Matrixify formats to html, awesome! lots of tutorial docs (i read 2-3 times to understand but then i usually get it), & if i'm still stuck on something, Renars, Rebeka & Ieva email me back same day/next day. year from now, as i get better with it, expecting to be even more efficient managing cart content. love this app! Bob in Atlanta GA
Hello, Bob!
It’s so amazing to be here for you. Thank you for your kindest words. The learning curve is steep indeed, because there is so much you can do with Matrixify - and we add features all the time. Also, we are very grateful that you are so patient to read the tutorials and really focus to understand our explanations - it makes so much easier to help you achieve your desired results.
Really honoured to work with you.
With our whole team, we wish you a great success moving to Shopify - and grow your business.
Maris
Founder & CEO
So easy to use and bulk update products, especially made product pricing updates simple.
Awesome to hear, thank you so much for your kind words - from our whole team! ❤️
I wish I could filter using my metafields to import/ export
Hello!
Actually, you can export items by filtering them by the Metafield namespace.key and its value.
Here's an instruction how to do it: https://matrixify.app/documentation/matrixify-filters-shopify-data-export/
Our Support has reached to you by e-mail - please, explain a bit more what is there missing for your Metafield filtering needs.
Thank you so much!
Maris
Founding Engineer
Very easy tool to handle and works wonders.
Thank you to the stars for your amazing review! You work wonders! ❤️
Great app, easy to handle and saves a lot of time
Game changer when it comes to managing your store, you can export and import any data field for literally everything within Shopify. If you have a Shopify store of any kind, this is a MUST-HAVE app.
Thank you so much for your amazing review - dancing, with tears in our eyes (our whole team)! ❤️🥹
Did all I needed
the best program.
I've tried to export the product variants. But, it doesn't work.
Hello!
Very sorry to hear that, but there is some issue with the data in your store, and so the Shopify API fails with the Internal Server Error when we try to read the data from your store. We have reported this issue to Shopify and are waiting for their response and a solution on their side.
Please, work with our Support on solving this, we are in between you and Shopify here - doing whatever we can.
Sometimes such issues happen, but in most cases Shopify can solve it by fixing the API issue.
