ExchangeIt Returns & Exchange

ExchangeIt Returns & Exchange

Recenze (95)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 94 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 0 % hodnocení s 1 hvězdami
24. květen 2023

Amazing app that covers the lack of native exchange functionality in Shopify. Support is outstanding and very responsive. Highly recommended it if you need to process exchanges!

Mashii
Saúdská Arábie
Doba používání aplikace: Asi 2 roky
Vývojář Stoic Labs odpověděl 30. květen 2023

Thanks Mashii for the review! I'm pleased you are enjoying the app, let us know if you have any questions in the future! 🚀

5. červenec 2022

This app is perfect for our store and has greatly simplified our exchange process. Their support is top-notch and they are receptive to feedback making changes as needed. I highly recommend you try it!

Small Pet Select U.S.
Spojené státy
Doba používání aplikace: Více než 2 roky
29. květen 2023

Super helpful team! Very happy with the product and the after sales services.
Have been using this application for over 3 years and we haven't had any glitches. The updates are helpful and smooth too.

Rivir Shoes
Indie
Doba používání aplikace: Více než 4 roky
Vývojář Stoic Labs odpověděl 30. květen 2023

Excellent! Great to hear the app is working well for you! 🥳

15. září 2022

We use this app regularly in our business. Recently we had an issue with quantities not staying adjusted when entering exchanges. We reported the issue and it was fixed very quickly with great communication from Alex. Thanks!

Happier To Give
Spojené státy
Doba používání aplikace: Více než 3 roky
Vývojář Stoic Labs odpověděl 15. září 2022

Hi Janette, I'm pleased we managed to solve the issue quickly and that the app is working well for you.
Thanks for the review!
Alex

Datum úprav: 21. únor 2025

Great app. Great support.

STANCLAN
Japonsko
Doba používání aplikace: Asi měsícem
16. říjen 2024

works great

DGN-Kilters
Kanada
Doba používání aplikace: Více než 8 roky
26. srpen 2024

simple and smooth

Toes on the Nose
Spojené státy
Doba používání aplikace: Více než 7 roky
Vývojář Stoic Labs odpověděl 28. srpen 2024

We're so glad you appreciate our app!
One message away if you need help with anything :)

25. červen 2024

Does exactly what it needs to and more! Support is very good and attentive

LoveHandle
Spojené státy
Doba používání aplikace: 26 dny
Vývojář Stoic Labs odpověděl 14. srpen 2024

Thanks Jayme!
Was a pleasure talking with you and helping out :)
I'm here if you need any help,

Adrien

21. červen 2024

We've been utilizing the Exchange IT app for several years, and it has proven to be an indispensable asset for our Shopify store. From the very beginning, the added value this app has brought to our business has been remarkable.

The user-friendly interface and intuitive design of Exchange IT have significantly streamlined our daily operations. Our staff can easily manage and process exchanges, saving us precious time and reducing the likelihood of errors. The app’s seamless integration with Shopify ensures that everything runs smoothly, making it a breeze for our team to handle even during peak times.

One of the standout features of Exchange IT is the exceptional support provided by the development team, especially Adrian. His prompt and constructive feedback has been invaluable. Whenever we encounter an issue or have a suggestion, Adrian and his team respond quickly and effectively, often implementing improvements or solutions in record time. This level of support has not only resolved any concerns promptly but also fostered a strong sense of trust and reliability in the app.

Exchange IT has gone beyond our expectations in enhancing our store’s functionality. The app offers a robust set of features that cater to our specific needs, allowing us to focus on what we do best – serving our customers. The ability to efficiently manage exchanges has improved our customer satisfaction rates, leading to increased loyalty and repeat business.

In conclusion, Exchange IT is an outstanding app that has greatly benefited our Shopify store. The streamlined experience for our staff, coupled with the exceptional support from Adrian and his team, makes this app a must-have for any Shopify merchant. We wholeheartedly recommend Exchange IT to anyone looking to enhance their store's efficiency and customer service. Thank you, Adrian & team, for creating such a fantastic tool!

leapp - Refurbished iPhone, MacBook, iPad & iMacs
Nizozemsko
Doba používání aplikace: Více než rokem
Vývojář Stoic Labs odpověděl 14. srpen 2024

Jeroen what a crazy review!!!
Thanks a lot man, that means the world to me.
It's been a pleasure trying to make your life a little bit easier with improvements. Thank you for trusting us with your requests.

Talk soon,

Adrien

12. leden 2024

Great team and app!

COSA Uniform
Turecko
Doba používání aplikace: 10 měsíci
Vývojář Stoic Labs odpověděl 24. leden 2024

Hi! Thank you for using our app and for rating us so well :)
Get back in touch with us anytime you have a request,
All the best,
The Exchange It team