ExchangeIt Returns & Exchange
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Recensioni (95)
Restringi
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In base alla valutazione
Very useful, simple UX and has great customer support. Highly recommend
Thank you for giving us such a nice review! 😁
Please do not hesitate to get back in touch with us if you ever need anything :)
Alex, Adrien & the Exchange It team
Great app does the job for the returns and exchanges we. They are always available if you need help as well.
Hey guys!
Thanks so much for your kind words :)
We're working on the features we promised!
Thank you for using our app,
Adrien & the Exchange It team
Great customer support. They were fact and respond right away. Nice relief for other customer support you may receive.
Super helpful and quick to answer our issue. A great app for our store.
Thank you for giving us such a nice review!
Please do not hesitate to get back in touch with us if you ever need anything :)
Alex & the Exchange It team
Amazing customer service and support! We had a couple of queries and requests with the Team, and Adrien & Alex were second to none in getting everything arranged for us, and following up in a prompt manner. Highly recommended for functionality, and the team in support.
Hey Ben! Thanks a lot for your the really nice feedback :)
Always just a message away if you need more help,
Adrien
Hi Team,
I would say the customer service is the best. I had an issue with the invoicing being sent from a different email and the exchange it team rectified the problem and worked on adding a way where I can choose which email to sent from. I am happy and would highly recommend them.
Hi!!
Thank you so much for your review, you make us proud to do this work!
Always happy to add new features for our merchants :)
Adrien & the team
We downloaded this app to help us with our exchange process in our store and it has worked exactly as advertised. Really helps with not inconveniencing our customers. We had one minor glitch and Alex fixed our problem in moments. Would recommend to all!
Thanks Emily! I'm pleased I managed to solve the issue quickly and that the app is working well for you.
Works perfectly just click on an existing order then choose Exchange It from the drop down and create a new order for that customer at $0 without having to apply any discount. Order can then be fulfilled as you normally would.
We use Exchange It primarily for replacement orders when we need to immediately get an order going out for a customer who had a defective product. It is extremely helpful and an awesome option to have, rather than manually entering a new order.
Simple app that is affordable comapred to others. Would like to see more new features and would happily pay a little more to make it a one stop shop returns portal.
Service and helpdesk is responsive and helpful/ We have been using this app for 5-6 years now.
Thank you for the review! Great feedback and YES - a full returns portal feature is coming soon! 😁
