ExchangeIt Returns & Exchange

ExchangeIt Returns & Exchange

Priser
Fra $4.99 pr. måned. Mulighed for gratis prøveperiode.
Bedømmelse
4,9 (95)
Udvikler
Stoic Labs

Save hours on returns and exchanges with a simple admin portal and optional customer self-serve.

Cut support time and keep operations organized with a clean admin portal that brings returns, exchanges and refunds into one workflow. Manage requests, restock inventory instantly, and issue refunds or store credit directly in Shopify. Connect with label-generation tools, Claude, ChatGPT or Gorgias for smooth workflows. Add optional self-serve so customers can submit and track their own returns.

Cut support time and keep operations organized with a clean admin portal that brings returns, exchanges and refunds into one workflow. Manage requests, restock inventory instantly, and issue refunds or store credit directly in Shopify. Connect with label-generation tools, Claude, ChatGPT or Gorgias for smooth workflows. Add optional self-serve so customers can submit and track their own returns. mere
  • All-in-one returns: Process refunds, exchanges, restocks and customer emails
  • Self-service portal: Branded return and exchange page and emails for shoppers
  • Integrations: Zapier, Claude and ChatGPT (via MCP)
  • Flexible refunds: Auto-calculate amounts or offer credit to boost retention
  • Full restock control: Select products, quantities, and warehouse locations

Indeholder tekst, der ikke er oversat

Vis oversættelse

Sprog

Engelsk

Denne app er ikke oversat til Dansk

Fungerer sammen med

  • Betaling
  • Shopify-administrator
  • ChatGPT
  • Claude
  • Custom Domains
  • EasyPost / Shippo and More
  • Gorgias
  • Zapier

Priser

Vælg det abonnement, der passer bedst til din virksomhed.

Starter

$4.99 om måneden

Funktioner

  • 10 returns or exchanges per month
  • Admin Request Manager
  • Same Order Exchanges (new fulfillment)
  • New Order Exchanges
  • Return tracking
  • Email notifications

7-dages gratis prøveperiode

Standard

$9.99 om måneden

Funktioner

  • Shopper-Facing Returns Portal
  • Unlimited returns and exchanges
  • Refunds or Store Credit options
  • Remove Exchange It Branding
  • Return Rules (time, country, product)
  • All Starter Features

7-dages gratis prøveperiode

Advanced

$19.99 om måneden

Funktioner

  • All the Standard features
  • Data Export
  • Label Generation (Shippo, EasyPost etc)
  • Post-return Upselling
  • Multi-language Options
  • Custom Domain For Email Notifications
  • Claude and ChatGPT support (via MCP)
  • Zapier integration

7-dages gratis prøveperiode

Indeholder tekst, der ikke er oversat

Vis oversættelse

Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag.

Anmeldelser (95)

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 94 % af bedømmelserne er på 5 stjerner
  • 4 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
Redigeret 2. maj 2026

The setup was quick. But the real reason for this 5-star review is the customer support. Any question I had was answered immediately, and they even went above and beyond to help with a custom requirement. It’s rare to find a team that cares this much about their users.

SimplifiNest
Indien
23 dage bruger appen
12. juni 2025

App works OK. Interface is cumbersome for customers and they are forced to view elements during the return that we have disabled in admin. Make it confusing and misleading. Support was good when they replied, but had to reach out twice to get one question answered. We uninstalled and continue to look for a better option.

BigTopShirtShop.com
USA
3 dage bruger appen
Stoic Labs svarede 16. juni 2025

Hi - thanks for trying our app for a few days, we're sorry the UI customization you were looking for wasn't readily available and was going to take us until the next dev cycle to get out.

Keep us in mind for your future needs.

20. november 2024

This app has helped us a lot with return and exchange management. The app has all the features required to manage returns and exchanges efficiently. Customer support by Adrien is prompt and he explains the solution in detail. Hope the app keeps getting better with time. Cheers !

Indirookh
Indien
Cirka en måned bruger appen
Stoic Labs svarede 25. november 2024

Amazing review! Thank you so much, and we're always here if you need anything :)

PS- Yes, the app will keep getting better!

Thanks a lot,

Adrien & the team

Support

App-support leveres af Stoic Labs.

Ressourcer

Udvikler

Stoic Labs

613 Washington Blvd, 1313, Jersey City, NJ, 07310, US

Lanceret

28. september 2015

Dataadgang

Denne app skal have adgang til følgende data for at kunne fungere i din butik. Se hvorfor i udviklerens politik om beskyttelse af persondata .

Se kundedata:

Følsomme data, enheds- og aktivitetsdata

  • Følsomme data

    Navn, mailadresse, telefonnummer, fysisk adresse

  • Enheds- og aktivitetsdata

    Geolokation, IP-adresse, browser og operativsystem

Se data om medarbejdere og bidragydere:

Butiksejer

  • Butiksejer

    Navn, mailadresse, telefonnummer, fysisk adresse

Se og rediger butiksdata:

Kunder, produkter, ordrer, rabatter, gavekort, andre data

  • Rediger kunder

    Kundedata

  • Rediger produkter

    Lagerbeholdning, produkter, kollektioner

  • Rediger ordrer

    Forsendelsesoplysninger, tildelt klargøring, klargøring, der administreres af shopejer, ordreredigeringer, al ordrehistorik, returneringer

  • Rediger rabatter

    Rabatkoder og kampagner

  • Rediger gavekort

    Gavekort

  • Se andre data

    Lokationer, udgivelser af produkter på salgskanaler, Indstillinger for Shopify Markets

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