ExchangeIt Returns & Exchange

Name: ExchangeIt Returns & Exchange
Brand: Stoic Labs
Rating: 4.9 (95 reviews)

定價: 每月 $4.99 起。提供免費試用。
評分: 4.9 (95)
開發者: Stoic Labs

Save hours on returns and exchanges with a simple admin portal and optional customer self-serve.

Cut support time and keep operations organized with a clean admin portal that brings returns, exchanges and refunds into one workflow. Manage requests, restock inventory instantly, and issue refunds or store credit directly in Shopify. Connect with label-generation tools, Claude, ChatGPT or Gorgias for smooth workflows. Add optional self-serve so customers can submit and track their own returns.

All-in-one returns: Process refunds, exchanges, restocks and customer emails
Self-service portal: Branded return and exchange page and emails for shoppers
Integrations: Zapier, Claude and ChatGPT (via MCP)
Flexible refunds: Auto-calculate amounts or offer credit to boost retention
Full restock control: Select products, quantities, and warehouse locations

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

結帳頁面
Shopify 管理介面
ChatGPT
Claude
Custom Domains
EasyPost / Shippo and More
Gorgias
Zapier

類別

退貨和換貨

退貨選項

退貨管理

訂單 - 其他

定價

選擇最適合您業務的方案。

Starter

$4.99 /月

功能

10 returns or exchanges per month
Admin Request Manager
Same Order Exchanges (new fulfillment)
New Order Exchanges
Return tracking
Email notifications

7 天免費試用

Standard

$9.99 /月

功能

Shopper-Facing Returns Portal
Unlimited returns and exchanges
Refunds or Store Credit options
Remove Exchange It Branding
Return Rules (time, country, product)
All Starter Features

7 天免費試用

Advanced

$19.99 /月

功能

All the Standard features
Data Export
Label Generation (Shippo, EasyPost etc)
Post-return Upselling
Multi-language Options
Custom Domain For Email Notifications
Claude and ChatGPT support (via MCP)
Zapier integration

7 天免費試用

所有費用均以 USD 計價。定期費用和依使用量計費方案，均以 30 天為週期收費。

評論 (95)

整體評分

4.9

各級評分數量

94% 的評分為 5 顆星
89
4% 的評分為 4 顆星
4
2% 的評分為 3 顆星
2
0% 的評分為 2 顆星
0% 的評分為 1 顆星

所有評價

編輯時間：2026年5月2日

The setup was quick. But the real reason for this 5-star review is the customer support. Any question I had was answered immediately, and they even went above and beyond to help with a custom requirement. It’s rare to find a team that cares this much about their users.

SimplifiNest

印度

使用應用程式 23天

2025年6月12日

App works OK. Interface is cumbersome for customers and they are forced to view elements during the return that we have disabled in admin. Make it confusing and misleading. Support was good when they replied, but had to reach out twice to get one question answered. We uninstalled and continue to look for a better option.

BigTopShirtShop.com

美國

使用應用程式 3天

Stoic Labs 已回覆 2025年6月16日

Hi - thanks for trying our app for a few days, we're sorry the UI customization you were looking for wasn't readily available and was going to take us until the next dev cycle to get out.

Keep us in mind for your future needs.

2024年11月20日

This app has helped us a lot with return and exchange management. The app has all the features required to manage returns and exchanges efficiently. Customer support by Adrien is prompt and he explains the solution in detail. Hope the app keeps getting better with time. Cheers !

Indirookh

印度

使用應用程式大約1個月

Stoic Labs 已回覆 2024年11月25日

Amazing review! Thank you so much, and we're always here if you need anything :)

PS- Yes, the app will keep getting better!

Thanks a lot,

Adrien & the team