レビュー (77)
絞り込む
-
評価順
This app is just what we needed to setup our new screen printing experiences. I did need a little extra help in setting up a private event, Mark was extremely helpful and I got it working in no time. Thank you!
Thanks so much for your excellent review! And a little review in reverse: We love your Austin-based sassy Texas merch. Super cool!
I was having trouble posting a new experience and couldn't figure out why. I used the chat box and was able to get help right away for something that turned out to be pretty tricky. Really appreciated the quick response and assistance!
Thank you for the positive review! We're thrilled to hear that our support team was able to assist you promptly. Your satisfaction is our top priority. Feel free to reach out with any more questions or feedback.
App just works! I would recommend this to anyone looking for an events calendar. Also the response time on support is great
Thanks for being an excellent customer and for the awesome review! And if any of you review readers are in Fishers, Indiana, and want to get your faces out of screens, you should visit Grey Gauntlet to pick up a board game, a geeky gift, or attend one of their events.
I use this app to manage classes for my custom candle making store. The app easily allows customers to book on my website or over the phone. The app has many functions such as storing customer information and allowing me to transfer existing reservations to other class times. The experience staff always responds very quickly and helps me with any questions I have. I have had nothing but positive experience with this app and continue to use it to build my brand!
Thanks so much for your positive review. We have loved seeing your amazing Candle making experience thrive and celebrate your new location with you!
ᕙᓄ(☉ਊ☉)ᓄᕗ
The Experiences App is extremely dynamic and offers a ton of capability for date and time sensitive events. Support team is there to help and very responsive. Would highly recommend. Combining Experiences App with the capability of Shopify is a no brainier for any event.
Thank you for the excellent review. You've been a pleasure to work with and we look forward to your success!
We run painting and furniture upholstery courses and needed a simple to use app to plugin to our Shopify Store. We are new to Shopify and so had a number of questions about how to make things work properly. The team from Experiences was incredibly responsive and friendly, taking the time to answer even the silliest of questions from me! We are now enjoying taking many workshop bookings and are very happy using Experiences!
Thanks Michelle! We're super happy to have such an accomplished crafts-person and educator as a customer. I'd encourage all Australians to beat a quick path to Mint by Michelle for a workshop to learn how to revitalize and enhance their tired old bureaus, side tables, dressers, wardrobes, and coffee-stained coffee tables.
╰( ◕ ᗜ ◕ )╯
Updated: This app has promise (great developers and support) but unfortunately didn't work for my purposes. We really need another option other than a calendar view to sort through multiple events. My customers were having to scroll through 6 months of blanked out dates to get to the one date we had--there should be an option for a dropdown menu of dates. We were losing sales dramatically due to this function.
Updated response: We're sorry to see you go! For future reference, if we have the pleasure of serving you again, we do have an additional date picker that is a month view (https://bityl.co/5e8T) and we also have a big calendar that combines all your experiences into one view with a list option (https://bityl.co/5e8W).
In the meantime, good luck with your beautiful farm and experiences!
Thanks for your review. It is a pleasure to work out some of these issues with you and we really appreciate your patience. Your farm looks magical and lovely!
(⊃。•́‿•̀。)⊃━☆゚.*・。゚
This app is the clear winner after trying several ticket and event apps. The two essential features that push this app over the top are the custom email editors, and the ability for customers to assign their tickets to others. Also indispensable is the freedom the app creators have given merchants to customize the look of the app with CSS, allowing for a really seamless experience for the customer.
The quick response time for developer help and the tight integration with Shopify POS are also features that are important to me and make this app a great solution :)
We're absolutely thrilled to have you as a customer! And we agree, the customizability of the Experiences app integration is a key part of the value we offer. It's fun to see how retail brands are doing fun stuff with it.
Thank you for your positive review!
As a newer user - we implemented Experiences to book clients into our dog park. The app functions well for booking, and is easy to use - so if you are looking for a basic program, this works.
However the customer service since passing the Trial Day has been nilch. All support tickets go unanswered and when waiting on their online chat, it just lingers. I have yet to get a response on implementing links on the description, ability to use simple things such as BOLD or UNDERLINE. Will be looking to book Tip or Sesami instead due to their customer service reviews. I just think it is distasteful that Customer Service was soooo good during our Trial time, which gave false expectations.
I'm really sorry we dropped the ball on this. It looks like we left your inquiry open for 3 days while we were investigating an issue with why our editor is stripping out some HTML. We should have gotten back to you faster with a progress check-in.
We definitely don't prioritize customer service only during the software trial period. Our mission is to support our customer's businesses consistently and provide the best support we possibly can, all the time.
We wish you great success with your business and hope that you find a solution that works for you.
I've been really happy with Experiences for my class registrations. There've been hiccups as there would be with literally any technology, and every time I've had a question or issue, they've been super quick and gotten me back on track. At times, the app was not integrating with my theme correctly, and they popped in and fixed it. Other times, I needed to modify things as I learned about my needs and they were so helpful! This is an adaptable app with a friendly and helpful team- highly recommend!
Wow, we appreciate the thoughtful and positive review! Thank you for being our customer and bringing joy to your community through your workshops and classes at The Spool! 🪡