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This app has been extremely helpful to us as we start to launch a new program with weekly events. The chat support is very helpful and relatively quick to respond. There is room for improvement and requested features, hence the 4 stars, but they take requests and even let you vote on the requests of others to try and move them higher in the queue. Looking forward to some of the in planning updates.
Thank you for your honest review. We're going to work as hard as we can to turn that 4-star into a 5-star!
We love what you're doing at Primal Pastures and our interactions with you so far. Your upcoming farm membership looks like a fantastic value and we wish you the best with that (and on all your interesting bookable experiences). Farm on!
I have found it useful. It is easy to add new times and to edit the group size. Since I have to sign up for other booking sites other than my website I do update the changes frequently. I know you don't have control over the other booking sites, such as trip advisor, but that sites is difficult to make daily changes. It would be great if the experience app would consolidate all the booking. Say if someone books on Airbnb experience my open capacity on the Experience App would know that and then reduce capacity accordingly. Thanks for you help. It would simplify my life if all my bookings came from my website and I only had to update changes with the Experience App--that would make me happy. Any thoughts on how to eliminate bookings on Trip Advisor and Airbnb and the 20% they charge would be appreciated.
We love having you as a customer (and you're our neighbor in Seattle)! We feel you on the challenge of the aggregators like TripAdvisor and AirBNB. We have been thinking about how we can serve here so we'll keep you in the loop. Thanks for making Seattle a more wonderful place with your bike tours!
Amazing customer service and a really useful, reliable app for us. We like the ability to do multi-day bookings and really customize the look and content of the reminders emails (and that there are reminder emails available!!). Thanks Experiences folks!
Thank you for your generous review! It has been a pleasure for us to serve you for so long, and love the role you play in your community through wild-hand.com. Your workshops look lovely and Philadelphia is lucky to have you!
Our organization uses this app to allow customers the option to pre-book their tickets and for us to manage the numbers of guests we have per day. This has been crucial to our busy tourism season and allowing us to open safely to the public during the Covid-19 pandemic. The Experiences App team provides fast responses to our questions and helped our Online store be a success.
Weytkp Barkerville, thanks for that encouraging review! We are thrilled to partner with you to provide people booked access to your amazing venue way up there in British Columbia's beautiful central territory. We hope to have a long and prosperous relationship with you.
And if we're ever desperate to learn about the evolution of Edwardian underwear or try our hand panning for gold, we'll make the trek to see you!
Been working with the Experiences app now for a few month. They have been very responsive to our questions and have even had calls to understand our needs better. The app is developing rapidly and has many awesome features for selling your experiences.
Thanks so much for the positive review. We love your mission and are stoked to help you out!
After looking through about 10 different apps experience has got to be the cleanest one I've found for managing my bookings. It has all the features I need and easy to set up. I did find a small bug with my theme and the app not agreeing (I don't understand why) but Chip on the live chat was really quick to fix it all. Excellent app and even better customer service. Thanks!
Thank you for your positive review! Happy customers are as sweet to us as your delicious-looking chocolates must be to your own customers. We're glad you're part of the Experiences family!
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We have just added the app to our website, and we're very pleased with seamless, easy integration and set up! I have a few small tweaks to make the fit better for our branding, but the team has been super responsive and are helping us out!
This app is simple, but still includes many features and capabilities we haven't found with other products - and is definitely easier to install and use.
As COVID-19 made our organization switch from the walk-in experience to a timed ticket experience, Experiences App turned out to be a perfect solution. It delivered exactly what was promised. It enabled us to control the number of visitors for Social distancing, but at the same time enhancing the experience of the visit itself.
The back end is easy to use and manage. Working with the team is a pleasure and looking forward to the updates.
Thanks for the positive review. It's been great getting to know the needs and mission of the Longhouse Reserve. Next time we're in your area, we're definitely going to book a visit to your amazing experience!
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Just installed it and it's pretty straight forward and easy to use! Really excited to be able to offer this off of the Airbnb platform and on my own site. I had a question and hit the chat button and someone got back to me within a minute or two and answered all my questions and was very helpful. So far, I'm stoked!
It's a delight to support you! Your experiences are fantastic and it's clear that you're helping lots of people in your community create fantastic memories together! We look forward to collaborating with you for a long time.
Great potential with this app but MANY regular glitches that requires tech support. Seems unfinished.
I'm glad we were able to troubleshoot your issue and help you solve it! After reviewing our successful support thread with you, it looks like a third-party app that “unpublishes” products by deleting them and “republishes” them by creating new ones and that seems to have created some problems.
Glad to still have you on board!
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