Exportify: Custom Order Export

I have no choice but only left a review.
1st, they usually replied to my email in 1 day, but it's already 2 days since I emailed them about the bugs. 2nd, it stated they can export any status of the orders, but when I did, the file does not include the refund and partial refund orders. 3rd, We paid $20 for the app so that we can export the actual amount and currency that the customer paid. We do this Only 1 time EVERY MONTH, they charged us $20!!!!! Now the app does not work at all and I also asked for a refund, it seems they kept ignoring my email and never respond.
I wish I could give them 0 stars if possible.

Super helpful customer service, Aaron was happy to make multiple edits to ensure our spread sheet was just right, thanks!

Great app. Minimises the chance of errors during ordering process, saves a bunch of time, and support to customise the exports is fantastic.

We've been using Exportify for a while for our custom reporting needs. Aaron is very responsive and was able to update our website code quickly once we upgraded to a new theme. Highly recommend!

Chris and his team got me everything I needed, which was a report that I could not pull out of shopify alone. I would recommend this app to anyone.

Exportify is life saver app! Chris helped us a lot for us to setup properly for our store! Thank you so much!

APP WORKS WELL, AND WHEN WE NEEDED SUPPORT AARON WAS ABLE TO ASSSIST QUICKLY AND EFFECTIVELY! I RECCOMEND

Le soutien technique est très efficace, réponse rapide et solution trouvée dans l'heure suivante !

I downloaded this application because the export of shopify orders sucks, this application is perfect for my use.

Very helpful personalized service to help us format order exports to fit our unique shipping needs.