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Automated customer segmentation. Personalized policies can boost margins, stop fraud, and grow LTV.
Extend helps brands turn shopper behavior into operational and financial advantage. Dynamically adjust policies across delivery, returns, exchanges, and product protection. Differentiate customers based on value and risk with Extend Shopper Intelligence, rewarding your best customers while reducing fraud & abuse. Reduce claim overhead with automated, 24/7 filing. Incentivize product exchanges over returns to retain revenue and boost loyalty. All in one place, and all without manual intervention.
- Automatically segment customers based on value and risk.
- Apply dynamic policies for delivery, returns, exchanges, and product protection.
- Retain revenue and reduce costs by stopping fraud and abuse.
- Seamless resolutions for claims and issues.
Indeholder tekst, der ikke er oversat
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Fungerer sammen med
- Betaling
- Shopify POS
- Shopify-administrator
- Gorgias
Kategorier
Dækningstype
Anmeldelser (21)
We’ve had a great experience with Extend so far. Implementation was easy peasy thanks for their team, and the platform has been simple to manage day to day. It’s been really helpful having all warranty and shipping protection claims centralized in one place, and the data and reporting are clear and easy to digest.
Huge shoutout to Deven and the Extend team - they’re incredibly responsive, proactive, and always available when questions come up. We also really appreciate that Extend is constantly iterating and making improvements, which makes it feel like a true partnership rather than a static tool. Overall, it’s been a strong addition to our CX and operations stack. :)
Really unimpressed. I was super stoked to install this and get it going on our site. We've written store policies around this app. Then nearly a month later, we get an email from someone stating that they cannot work with us because our store does not have $3 million in revenue. Poof, that's it. You've lost a prospective customer.
Extend’s product protection offers a great peace of mind for many of our customers. Their service is fast and exceptional, bringing extra value to our products. Our experience with them has been phenomenal and their support is fast to respond. They are someone we highly recommend!
Support
App-support leveres af Extend.
Ressourcer
Denne udvikler tilbyder ikke direkte support på Dansk.
Lanceret
18. november 2021
Dataadgang
Denne app skal have adgang til følgende data for at kunne fungere i din butik. Se hvorfor i udviklerens politik om beskyttelse af persondata .
Se kundedata:
Følsomme data, enheds- og aktivitetsdata
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Følsomme data
Navn, mailadresse, telefonnummer, fysisk adresse
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Enheds- og aktivitetsdata
Geolokation, IP-adresse, browser og operativsystem
Se data om medarbejdere og bidragydere:
Butiksejer
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Butiksejer
Navn, mailadresse, telefonnummer, fysisk adresse
Se og rediger butiksdata:
Kunder, produkter, ordrer, rabatter, Shopify Payments, Shopify Functions, Webshop, andre data
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Se kunder
Kundedata
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Rediger produkter
Lagerbeholdning, produktfortegnelser, produkter, kollektioner
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Rediger ordrer
Ordrekladder, ordreklargøringer, klargøring, der administreres af shopejer, al ordrehistorik, returneringer, ordreredigeringer
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Rediger rabatter
Rabatkoder og kampagner
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Se Shopify Payments
Shopify Payments-tvister
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Rediger Shopify Functions
Valideringer af indkøbskurv og betalingsside, transformationer af indkøbskurv
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Rediger Webshop
Scripttags til webshop
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Rediger andre data
Lokationer, prisregler, udgivelser af produkter på salgskanaler
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