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The Optionify app is precisely what we were looking for in our Shopify store. It makes it very easy to add a dropdown field to the product pages for variants on products that require a small addition or modification to an existing product. The dropdown also allows to add a surcharge to the base price that gets calculated on the fly. After initially having it installed in a previous theme, we needed SolverCircle’s tech support to move it to a new theme. They did an outstanding job and even made some modifications to make the base price on the page dynamically change when changing the dropdown option. SolverCircle has a very responsive chat help and are friendly and diligent.
I originally added this app in 2017 and have had very good results until recently. It continually fails to recognize products so it is impossible to add new products to templates.
A huge thank you for being a dedicated user since 2017! We truly value customers like you.
We sincerely apologize for the recent glitch—that is certainly not the experience we want for loyal users. We are pleased to confirm that our team has prioritized and successfully resolved the underlying issue.
We are delighted to have you continuing with our app and we encourage you to explore our latest features and security updates that represent our ongoing investment in the platform. These enhancements will ensure maximum reliability and efficiency, making your daily tasks faster and more streamlined.
Wish you Happy Business !!!
Great customer service and quick to resolve small code issues.
Fast & helpful support. Thanks!
Such a great app to add on extra options for my products. I had some troubleshooting in the beginning and the team was very responsive and helpful to resolve the issue. Highly recommend :)
Poor Customer service. Denied their bugs even though it was their code and marked as Solver Circle's code.
Also published an old theme created almost a year back without thinking and changed the front end of the store to an almost blank template so my year's worth of work was lost on the front end.
Do not recommend them at all unless you're happy with a buggy app as well as them changing things on the front end to affect your live store!
Fast and friendly customer support! I needed to add a rather complex monogramming option for one of my products and this made the entire process streamline. Site feels and looks just as I wanted it to.
Update-
The developers have been the most helpful of any app I've used in answering questions and helping me make site adjustments. This is the only app to use for customization!!!
Installed app. Gave developer access. Developers states my theme doesn't support this app. Day later I find a product live on our website with the developers placeholder product. Maybe I would have given this product a better review had not had this experience. You may have a better experience. Mine was a waste of time and I wasn't happy with the live dummy product.
Really good app, tried a couple of other Options apps but this is the only one that has the flexibility that I need. I would not be ble to use Shopify without it, as we customise all our goods.
Feb18 Update
Had an update on template from designer, asked Solver Circle if I could have app code updated too - no problem, done really quickly & works well - Thank you
This app has made me my money back by 1000x and more. I just have a few products that use this app and people love being able to customize their order. It takes a bit of a learning curve to understand how to use it, but the team behind this are very responsive and helpful. Now I only wish every variation could be tied to existing SKU's!
