Shipway: E‑commerce Courier

I have been working with shipway since 2023, great app with. excellent support team and my account manager Mr Naveen Singh. whatsapp flows are seamless, and actual support in verifying pickups and delays is on personal level.

I’m very satisfied with Shipway courier service. The platform is easy to use, shipment tracking is accurate, and the support team responds quickly whenever assistance is needed. My overall experience has been smooth and reliable, and it has helped manage deliveries efficiently for my business. Highly recommended for eCommerce shipping and logistics management

The Project Coordinator has been supportive and helpful in addressing ongoing logistics issues. However, we are still facing challenges with the logistics integration in certain areas, leading to increased RTO cases and customer complaints regarding deliveries. In some cases, parcels are returned without reaching customers, and there have also been instances of non-brand products being received in returned shipments. Additionally, claims for such cases have not been provided in most instances.

Shipway provides a highly efficient and reliable logistics infrastructure for our e-commerce operations. The platform integrates seamlessly with our storefront, significantly optimizing order tracking, reverse logistics, and NDR management. By automating customer updates, it has elevated our post-purchase experience while consistently reducing operational overhead and RTO rates. I highly recommend Shipway as a robust and scalable fulfillment solution.

We are very satisfied with their service and would highly recommend Shipway to other businesses!

We have been using this panel for the past 2 years, and it has been smooth and user-friendly.

The service quality is excellent, and the support team is highly responsive and efficient. Overall, it has been a top-notch experience working with Shipway.Its KAM service is very excellent.

We highly recommend using this panel for order scheduling

Shipway is an excellent shipping platform with smooth integrations, reliable tracking, and strong customer support. Highly recommended for growing eCommerce businesses.

We’ve seen a noticeable improvement in delivery performance and customer satisfaction after using Shipway. The platform simplifies logistics with multiple courier options, automated workflows, and strong analytics. It’s especially useful for managing high shipment volumes efficiently.

Overall experience with Shipway is good. Aman Grover and Meetu Dhar ( KAM ) are very helpful in resolving the problems. They take feedbacks and resolve it in real time so we as sellers dont face any problems.

shipway panel is very easy to use and KAM support is exceptional