Omega Facebook Pixel, Meta Ads
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Best Pixel App! Solved my double counting issues.
Finally found an app that handles post-purchase events correctly. It solved my double-counting issues in Meta Ads Manager by providing accurate Event IDs for deduplication. My ROAS data is now 100% clean and matches Shopify exactly. Highly recommended!
This is amazing to hear, thank you so much 😊🌟
We are really glad that Omega Facebook Pixel Meta Feed helped you resolve the double counting issue and get accurate tracking in Meta Ads Manager. Clean and reliable data is exactly what we aim to deliver 💪📊✨
It is great to know your ROAS now matches Shopify correctly. That kind of accuracy can make a big difference in decision making 💙
Your recommendation means a lot to us. If you ever want to optimize further or need any support, we are always here to help 🤝🚀
The app is unreliable and difficult to use from the start. The installation process is full of basic errors, which immediately undermines confidence in the product.
Customer support is also disappointing. There’s no true 24/7 assistance—only limited customer service hours—and the support team takes far too long to respond. In my experience, it took several days without any meaningful resolution.
Additionally, the pricing lacks transparency. The amounts advertised differ significantly from what is actually charged, which feels misleading.
Overall, I would not recommend investing your time in this app.
Hi there,
We’re truly sorry to hear about your experience, and we sincerely apologize for the frustration caused. This is definitely not the experience we aim to deliver, and your feedback is very important to us as we continue improving the app, especially around installation stability, response time, and pricing clarity.
Our team has reached out to you via email to better understand and support your case. Could you please help check your inbox (and spam folder, just in case)? We’d really appreciate the chance to assist you further and make things right.
Thank you again for your honest feedback.
Exceptional customer service. Super fast and efficient.
A huge thank you for giving Omega Facebook Pixel Meta Feed app a 5-star rating 🌟 Your support truly means a lot to our team. We're grateful to be part of your Shopify journey and will continue doing our best to deliver a smooth and reliable experience for your store 😊🚀
Very helpful customer service, would recommend to anyone
Thank you so much for your kind feedback 🙌
We’re really glad to hear you found our customer service very helpful. Your recommendation means a lot to our team.
If you ever need anything else, we’re always here and happy to help 🚀
Really easy set up. Will update to see if EMQ improves.
Thank you so much for your feedback on Omega Facebook Pixel Meta Feed App 😊 We're delighted to hear the setup process was quick and easy for you. It's great to know you're already up and running, and we appreciate you giving the app a try. We hope you'll see positive improvements in your Event Match Quality (EMQ) over time, and our team is always here if you need any help optimizing your tracking setup. Thanks again for your support 🚀💙
We consistently get a 9+ event match quality score for purchase events using this app, which says a lot about how well it's set up out of the box!
The support is also top notch. Tracy helped me troubleshoot a pixel issue caused by a conflicting app that was blocking events, and got it sorted quickly. Highly recommended!
Thank you so much for the detailed and amazing feedback! 😊🌟
We’re really happy to hear you’re achieving a 9+ event match quality score for purchase events with Omega Facebook Pixel Meta Feed. That truly reflects how well everything is set up and working out of the box 💙
It’s also great to know Tracy could quickly identify and resolve the pixel conflict caused by another app. Providing fast and effective troubleshooting is exactly what we aim for.
Your recommendation means a lot to us. Thanks again for choosing Omega Facebook Pixel Meta Feed. We’re always here if you need any assistance! 🙌🚀
very nice
Thank you so much for your kind feedback on Omega Facebook Pixel Meta Feed App 😊 We're delighted to hear you're having a very nice experience with the app. Your support means a lot to our team and encourages us to keep improving both the product and the service we provide. Thank you for being with us 🚀💙
The tracking itself is good but they are very careless with your business.
I implemented the tracker and setup was easy and high-quality.
However, when you first install the app it auto-installs the free plan.
They shut off tracking after the first 5 orders with ZERO notification. No email - NOTHING.
If you forget to upgrade to a paid plan - there is no tracking at all sent back to Facebook/Meta until you discover this on your own.
My tracking was not working for more than one week. This cost me valuable data and messed up campaigns I was spending hundreds of dollars on.
Terrible business decision and irresponsible!
Hi there, thank you for sharing your feedback and we’re truly sorry for the impact this had on your business.
You’re absolutely right to expect clear communication. While the free plan is meant to help merchants test setup quickly, we should never allow tracking to stop after the first 5 orders without proactive, unmistakable notification and we understand how losing a week of Meta tracking can disrupt optimization and waste ad spend.
Based on your feedback, we’re improving our notification flow so this doesn’t happen again for you or future customers.
We really appreciate you taking the time to explain what happened, it helps us prioritize changes that better protect merchants’ data and campaigns. Thank you again for taking the time to share your valuable feedback with us.
Best regards,
Kaylee - Customer Support Leader at Omega
插件配置简单，易用性很强
感谢您的好评！😊
很高兴听到您觉得 Omega Facebook Pixel Meta Feed app 配置简单、易于使用，这正是我们一直努力的方向。后续如果有任何问题或优化建议，欢迎随时联系我们 💙
good support
Thank you so much for your feedback on Omega Facebook Pixel Meta Feed App 😊 We're delighted to hear you had a good support experience with our team. Providing helpful and responsive assistance is something we truly care about, and your support means a lot to us. Thank you for choosing Omega, and we're always here whenever you need help 🚀💙
