Omega Facebook Pixel, Meta Ads
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I added the APP to my Shopify yesterday! There are many questions for the beginners. Thank you so much for the help of Ngoc. I really appreciate that.
Hi Toyotress,
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team
What an amazing app! It helps me to track all of my customer actions on my website. A supporter is very nice and helped me instantly when I have issues. Thank you!
Hi LuvingGrace
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Omega Team
It is just simply awesome, feel free to try it, will definitely surprised you:) Helped a lot on FB Pixel
Hi LAGUNAMOON,
We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Omega Team
This app is amazing as the data is syncing perfectly. The customer service is also very prompt and helpful. They follow up on the all conversations on email as well which is fantastic. I would highly recommend this app.
Hello DRICOPER DENIM,
We can't say thank you enough for sharing your experience with our support team and your wonderful feedback for our app. We will continue our best effort to make our app the most convenient to use.
Please feel free to contact us if you have any questions.
Wish you a successful business!
I've never dealt with such a caring team. Got deduplicate issue with the shopify pixel integration, and neither shopify nor facebook could help fix my pixel issue, that lead to a huge drop in performance. The team at Omega literally treated me as if I was their only customer. Opening tickets with facebook to test step by step every possible scenario that could go wrong. Being patient for a long time testing and fixing accordingly till everything went back to normal finally. Weather it is their customer rep or their developers, I am honestly impressed by their professionalism and efficiency.
Hi Fealty Paws,
Thank you so much for spending your time leaving us such wonderful words. We understand that you have many options in the marketplace, and are pleased that you have made our app your premier choice for using.
We will continue our efforts to continue to meet your requirements and expectations and give you the kind of service you deserve.
Please let us know if you need any further assistance from us.
Nice assistant, useful to solve my problem. I'm so happy to have this plug-in, i love it so much. I will recommend it.
Hi gooditemmall,
We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help.
Omega Team
Bang on, very happy with the app and product support so far, Easy to implement. Would recommend it to anyone
Hello Fjuka Online Store!
We can't say thank you enough for sharing your experience with our support team and your wonderful feedback for our app. We will continue our best effort to make our app the most convenient to use.
Please feel free to contact us if you have any questions.
Wish you a successful business!
Possibly the most robust and easy-to-use Multiple Facebook Pixels App in Shopify with CAPI. Well done!
Hi Bubs Kingdom,
Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!
Omega Team
Thank you Mr. Trong and Mr. Huy, your App is really well and solve my problem! Omega team really respond my email very fast.
Hi JonxiFon,
Thank you so much for your review. We are happy that you had a great experience with our app and our support team. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help.
Have a good day!
Omega Team
The connection pixels are unstable, and I don't know when it was given a positive review.
Hi there!
Thank you for taking the time to update the review, We appreciate your feedback, and I'm sorry to hear you had a bad experience using our app. But we take this review update seriously since this is your experience with the app at the moment.
We have had an agent check your pixel on your store right after receiving your review update and still see the pixel is still working well on your store with the help of our app and no issue followed. We also contacted you via email to follow up on the case in further, could you please check your email and share with us the concern you are having with the pixel unstable connection? We appreciate any chance that we can have to support our customers.
Should you have any additional feedback, please share it with us via contact@omegatheme.com. Your sharing will always be treasured at Omega!
Sincerely,
Kaylee, Leader of Customer Support
