Omega Facebook Pixel, Meta Ads
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The connection pixels are unstable, and I don't know when it was given a positive review.
Hi there!
Thank you for taking the time to update the review, We appreciate your feedback, and I'm sorry to hear you had a bad experience using our app. But we take this review update seriously since this is your experience with the app at the moment.
We have had an agent check your pixel on your store right after receiving your review update and still see the pixel is still working well on your store with the help of our app and no issue followed. We also contacted you via email to follow up on the case in further, could you please check your email and share with us the concern you are having with the pixel unstable connection? We appreciate any chance that we can have to support our customers.
Should you have any additional feedback, please share it with us via contact@omegatheme.com. Your sharing will always be treasured at Omega!
Sincerely,
Kaylee, Leader of Customer Support
It is very convenient to use, and I have completed the tracking. When you have a problem, please do not hesitate to ask the customer service for help, they are very efficient in solving the problem.
Hello www.susen.com!
Thank you so much for giving us such wonderful words.
Our Team here is very delighted to see your comment. We always would like to provide you the best service that you deserve.
Please feel free to contact us if you need our assistance!
It is easy to set up and economic to use, recommended to all sellers for a more accurate event records
Hello Ziibrasofficial!
We so appreciate you taking the time to share your experience with our app !
If you have any questions or need assistance from us, please contact us. We're more than happy to support you.
This is a must-installed app for every Shopify seller, especially after the iOS 14 update. How do you set up FB pixel and Conversion API at the same time without this APP? Others are not as good as this.
Hi forlest,
Thank you so much for spending your time leaving us such wonderful words. We understand that you have many options in the marketplace, and are pleased that you have made our app your premier choice for using. Please let us know if you need any further assistance from us.
Have a great day!
The service is very good, timely, and patient. The service is very good, timely, and patient.
This APP did solve my problem, so I would recommend it and hope it can help everyone.
Hi Amband,
We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help.
Best regards,
Omega Team
nice app! I recommend to you to use Omega Multi Faceboook Pixels. It's easy to use and fast application
Hello Aqua di Polo!
Thank you so much for giving us such wonderful words.
Our Team here is very delighted to see your comment.
We always would like to provide you the best service that you deserve. Please feel free to contact us if you need our assistance!
These guys are the best! I had an issue with my Facebook pixel and the customer service help me to solve it in 5 mins
Hi MUZEN,
Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!
Omega Team
This is first time i use the Facebook conversion API, it's much more complicated than i thought. Our pixel didn't work at first, then i contacted the customer service team to help me. They actually replied me SO FAST and help me out. The second time, we're trying to release a new landing page and it shown error on our website. We have to close the multi pixel so that we can release the new web page. That means we can not track the facebook purchase data. So i contacted with them again( His name is Ngoc, a very nice person). We solved the problem with his patience. A very nice app and customer service team!
Hi
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team
you do a great job in terms of service and tracking thank you so much for helping me out with tracking duplication
Hi
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team
Great, the service is patient, and the problem is solved quickly, friendly and powerful software and services that are worth having, customer service is the best, best, and best customer service in the world, thank you very much! I wish you stronger and better. World number one!
Hi
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team
