Omega Facebook Pixel, Meta Ads
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Very helpful customer service, would recommend to anyone
Thank you so much for your kind feedback 🙌
We’re really glad to hear you found our customer service very helpful. Your recommendation means a lot to our team.
If you ever need anything else, we’re always here and happy to help 🚀
Really easy set up. Will update to see if EMQ improves.
Thank you so much for your feedback on Omega Facebook Pixel Meta Feed App 😊 We're delighted to hear the setup process was quick and easy for you. It's great to know you're already up and running, and we appreciate you giving the app a try. We hope you'll see positive improvements in your Event Match Quality (EMQ) over time, and our team is always here if you need any help optimizing your tracking setup. Thanks again for your support 🚀💙
We consistently get a 9+ event match quality score for purchase events using this app, which says a lot about how well it's set up out of the box!
The support is also top notch. Tracy helped me troubleshoot a pixel issue caused by a conflicting app that was blocking events, and got it sorted quickly. Highly recommended!
Thank you so much for the detailed and amazing feedback! 😊🌟
We’re really happy to hear you’re achieving a 9+ event match quality score for purchase events with Omega Facebook Pixel Meta Feed. That truly reflects how well everything is set up and working out of the box 💙
It’s also great to know Tracy could quickly identify and resolve the pixel conflict caused by another app. Providing fast and effective troubleshooting is exactly what we aim for.
Your recommendation means a lot to us. Thanks again for choosing Omega Facebook Pixel Meta Feed. We’re always here if you need any assistance! 🙌🚀
The tracking itself is good but they are very careless with your business.
I implemented the tracker and setup was easy and high-quality.
However, when you first install the app it auto-installs the free plan.
They shut off tracking after the first 5 orders with ZERO notification. No email - NOTHING.
If you forget to upgrade to a paid plan - there is no tracking at all sent back to Facebook/Meta until you discover this on your own.
My tracking was not working for more than one week. This cost me valuable data and messed up campaigns I was spending hundreds of dollars on.
Terrible business decision and irresponsible!
Hi there, thank you for sharing your feedback and we’re truly sorry for the impact this had on your business.
You’re absolutely right to expect clear communication. While the free plan is meant to help merchants test setup quickly, we should never allow tracking to stop after the first 5 orders without proactive, unmistakable notification and we understand how losing a week of Meta tracking can disrupt optimization and waste ad spend.
Based on your feedback, we’re improving our notification flow so this doesn’t happen again for you or future customers.
We really appreciate you taking the time to explain what happened, it helps us prioritize changes that better protect merchants’ data and campaigns. Thank you again for taking the time to share your valuable feedback with us.
Best regards,
Kaylee - Customer Support Leader at Omega
very nice
Thank you so much for your kind feedback on Omega Facebook Pixel Meta Feed App 😊 We're delighted to hear you're having a very nice experience with the app. Your support means a lot to our team and encourages us to keep improving both the product and the service we provide. Thank you for being with us 🚀💙
插件配置简单,易用性很强
感谢您的好评!😊
很高兴听到您觉得 Omega Facebook Pixel Meta Feed app 配置简单、易于使用,这正是我们一直努力的方向。后续如果有任何问题或优化建议,欢迎随时联系我们 💙
Assistenza disponibile e celere nel risolvere i problemi dei clienti, Consigliato!!!
😊 Grazie mille per la tua splendida recensione! Siamo davvero felici di sapere che l’assistenza di Omega Facebook Pixel Meta Feed app è stata disponibile e veloce nel risolvere i tuoi problemi. Il tuo apprezzamento significa molto per noi e ci motiva a continuare a offrire un supporto attento e puntuale. Grazie anche per la raccomandazione, è davvero preziosa! 🚀💛
good support
Thank you so much for your feedback on Omega Facebook Pixel Meta Feed App 😊 We're delighted to hear you had a good support experience with our team. Providing helpful and responsive assistance is something we truly care about, and your support means a lot to us. Thank you for choosing Omega, and we're always here whenever you need help 🚀💙
Thank you Samuel for your initial help with the installation and for clarifying any doubts.
Thank you so much for sharing your kind words 🌟! We’re delighted to know Samuel was able to help you with the installation and clear up your doubts 🙌. We truly appreciate your support and hope the app continues to bring value to your store 💙.
Mi hanno seguito passo per passo e risolto un problema che non sapevo come fare in pochissimi minuti, consigliata! spero di trovarmi bene ovviamente anche per il futuro
Grazie mille per le tue parole gentili! 😊 Siamo davvero felici che il team dell’app Omega - Facebook Pixel & CAPI ti abbia seguito passo per passo e abbia risolto il problema in pochi minuti. La tua raccomandazione e fiducia significano molto per noi. Se in futuro avrai bisogno di ulteriore supporto o vorrai esplorare altre funzionalità, il nostro team sarà sempre qui pronto ad aiutarti! 🙌