Omega Facebook Pixel, Meta Ads
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L'application est top, je recommande et leur service client peut régler les évènements de manière personnalisée, c'est parfait
Merci beaucoup pour votre superbe retour sur Omega Facebook Pixel Meta Feed App 😊
Nous sommes ravis d’apprendre que l’application vous plaît et que notre service client a pu vous accompagner avec une configuration personnalisée des événements. Offrir une assistance adaptée aux besoins de chaque boutique est très important pour nous. Merci encore pour votre recommandation et votre confiance 🚀
Best Pixel App! Solved my double counting issues.
Finally found an app that handles post-purchase events correctly. It solved my double-counting issues in Meta Ads Manager by providing accurate Event IDs for deduplication. My ROAS data is now 100% clean and matches Shopify exactly. Highly recommended!
This is amazing to hear, thank you so much 😊🌟
We are really glad that Omega Facebook Pixel Meta Feed helped you resolve the double counting issue and get accurate tracking in Meta Ads Manager. Clean and reliable data is exactly what we aim to deliver 💪📊✨
It is great to know your ROAS now matches Shopify correctly. That kind of accuracy can make a big difference in decision making 💙
Your recommendation means a lot to us. If you ever want to optimize further or need any support, we are always here to help 🤝🚀
The app is unreliable and difficult to use from the start. The installation process is full of basic errors, which immediately undermines confidence in the product.
Customer support is also disappointing. There’s no true 24/7 assistance—only limited customer service hours—and the support team takes far too long to respond. In my experience, it took several days without any meaningful resolution.
Additionally, the pricing lacks transparency. The amounts advertised differ significantly from what is actually charged, which feels misleading.
Overall, I would not recommend investing your time in this app.
Hi there,
We’re truly sorry to hear about your experience, and we sincerely apologize for the frustration caused. This is definitely not the experience we aim to deliver, and your feedback is very important to us as we continue improving the app, especially around installation stability, response time, and pricing clarity.
Our team has reached out to you via email to better understand and support your case. Could you please help check your inbox (and spam folder, just in case)? We’d really appreciate the chance to assist you further and make things right.
Thank you again for your honest feedback.
Exceptional customer service. Super fast and efficient.
A huge thank you for giving Omega Facebook Pixel Meta Feed app a 5-star rating 🌟 Your support truly means a lot to our team. We're grateful to be part of your Shopify journey and will continue doing our best to deliver a smooth and reliable experience for your store 😊🚀
Very helpful customer service, would recommend to anyone
Thank you so much for your kind feedback 🙌
We’re really glad to hear you found our customer service very helpful. Your recommendation means a lot to our team.
If you ever need anything else, we’re always here and happy to help 🚀
Really easy set up. Will update to see if EMQ improves.
Thank you so much for your feedback on Omega Facebook Pixel Meta Feed App 😊 We're delighted to hear the setup process was quick and easy for you. It's great to know you're already up and running, and we appreciate you giving the app a try. We hope you'll see positive improvements in your Event Match Quality (EMQ) over time, and our team is always here if you need any help optimizing your tracking setup. Thanks again for your support 🚀💙
We consistently get a 9+ event match quality score for purchase events using this app, which says a lot about how well it's set up out of the box!
The support is also top notch. Tracy helped me troubleshoot a pixel issue caused by a conflicting app that was blocking events, and got it sorted quickly. Highly recommended!
Thank you so much for the detailed and amazing feedback! 😊🌟
We’re really happy to hear you’re achieving a 9+ event match quality score for purchase events with Omega Facebook Pixel Meta Feed. That truly reflects how well everything is set up and working out of the box 💙
It’s also great to know Tracy could quickly identify and resolve the pixel conflict caused by another app. Providing fast and effective troubleshooting is exactly what we aim for.
Your recommendation means a lot to us. Thanks again for choosing Omega Facebook Pixel Meta Feed. We’re always here if you need any assistance! 🙌🚀
The tracking itself is good but they are very careless with your business.
I implemented the tracker and setup was easy and high-quality.
However, when you first install the app it auto-installs the free plan.
They shut off tracking after the first 5 orders with ZERO notification. No email - NOTHING.
If you forget to upgrade to a paid plan - there is no tracking at all sent back to Facebook/Meta until you discover this on your own.
My tracking was not working for more than one week. This cost me valuable data and messed up campaigns I was spending hundreds of dollars on.
Terrible business decision and irresponsible!
Hi there, thank you for sharing your feedback and we’re truly sorry for the impact this had on your business.
You’re absolutely right to expect clear communication. While the free plan is meant to help merchants test setup quickly, we should never allow tracking to stop after the first 5 orders without proactive, unmistakable notification and we understand how losing a week of Meta tracking can disrupt optimization and waste ad spend.
Based on your feedback, we’re improving our notification flow so this doesn’t happen again for you or future customers.
We really appreciate you taking the time to explain what happened, it helps us prioritize changes that better protect merchants’ data and campaigns. Thank you again for taking the time to share your valuable feedback with us.
Best regards,
Kaylee - Customer Support Leader at Omega
Great help on getting it setup correctly! Fast live chat and was able to fix the issues I had in the beginning.
🚀 Thanks a bunch for your fantastic feedback! 🌟 We're thrilled to hear that our live chat support was able to swiftly assist you in getting everything set up correctly. 💻⚙️ If you ever have more questions or run into any issues, don't hesitate to reach out. We're here to help! 🤝 Happy tracking and thanks for choosing us! 🙌😊
I have not yet started using the app, but so far it looks like a very good option to fix ad attribution issues with facebook and IOS update, especially compared to options with 10x the cost. Fast and helpful customer service is a big plus! Thanks Anna :)
You’re super cool! Thanks, big time for the kind words 🙌🙏🏻🙌🙏🏻🙌🙏🏻 It means a lot to the team.
Cheers from Anna 🥰
