Omega Facebook Pixel, Meta Ads

Omega Facebook Pixel, Meta Ads

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16 Temmuz 2025

Zeer snelle en accurate respons in de live chat. De support is zelfs voor niet developers echt aan te raden. Alle stappen worden in mensentaal uitgelegd, stap voor stap, met bijhorende screenshots. De pixel wordt live getest en goedgekeurd. Wat een service! 10/10

Geluksvogels
Belçika
Uygulamayı kullanma süresi:10 ay
Omega yanıt 17 Temmuz 2025

Bedankt voor deze fantastische review! 💬🚀
We zijn ontzettend blij om te horen dat je zo’n goede ervaring had met onze live chat support voor de Omega Facebook Pixel Meta Feed app. 😊
Ons team doet altijd hun best om alles helder en stap voor stap uit te leggen – met screenshots natuurlijk! En geweldig dat de pixel meteen live getest én goedgekeurd werd. ✅✨

We waarderen je 10/10 enorm – en staan altijd klaar mocht je nog iets nodig hebben! 🙌💙

15 Temmuz 2025

The support is non existent! Had to ask instructions from chat gpt for installation. the conversion API is not working, after an hour on the chat with 2 people, they said I need to disconnect the FACEBOOK & INSTAGRAM APP from our shopify. which make zero sense since that is how Facebook pulls our product catalog! If we remove the app, we won't be able to tag any products!

Update: I asked for a zoom meeting, thought it would be easier. Got a link and the agent could barely speak English, we could not communicate and he said somebody else will follow up by email. Next day I received an email from a 3rd person, now saying I only need to disconnect Facebook app data sharing feature. Which I did. After running a data test on facebook data sources, I now do not have any information in event match quality cause omega API is not capturing email and phone info (which facebook app did) And Event deduplication section has zero data....I will update if this shenanigans gets resolved.

iLevel Lab
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 gün
Omega yanıt 16 Temmuz 2025

Hi,

We're really sorry for the inconvenience you’ve experienced, and thank you for taking the time to share such detailed feedback 🙏. We completely understand how frustrating this process can be, and we take your concerns very seriously.

Over the past 3 days, our support and technical team have been in close contact to follow up on your case and clarify every step. We genuinely hope that has helped bring more context to the situation.

Regarding the setup, we want to explain that having both our app and the Facebook & Instagram app enabled for pixel tracking can lead to data conflicts, such as event overriding or duplicate reports. That’s why we recommended turning off the Facebook app’s data sharing feature — not removing the entire app. This way, you can still manage your product catalog and use product tagging, while allowing only one source to handle pixel data for accuracy.

We understand it may seem like the data isn’t showing much at first, but please be assured: Meta is receiving tracking data continuously from our app based on your store traffic. It may take a few days for Events Manager to update and reflect new signals (like Event Match Quality and Deduplication), especially after changes in data sources.

Please feel free to keep monitoring your data, and don’t hesitate to get in touch if you need further support. Our technical team is still keeping an eye on your case, and we're here to help anytime 💪

Thank you again for your patience and for giving us the opportunity to support your business.

13 Temmuz 2025

Finally, an app that doesn’t charge €300/month – totally unaffordable for beginners. My Meta Ads Manager only shows around 40% of my actual sales, so how are you supposed to know which ad is working and which one is just burning money?

I installed this app and literally had a sale the next morning – and it tracked exactly which ad it came from. Meta showed the sale twice, but that was my fault (I had tracking set up via both Omega and Shopify’s native Facebook app). Support helped me sort it out quickly.

I’ll test it for the next 3 days (love the free trial!) – and if it really tracks everything correctly, I’ll absolutely grab the one-time lifetime offer. Pure gold!

Ink Up
Almanya
Uygulamayı kullanma süresi:Yaklaşık 9 saat
Omega yanıt 14 Temmuz 2025

Wow — thank you so much for the incredible and detailed review! 🙌
We’re beyond thrilled that Omega Facebook Pixel Meta Feed app is already making such a difference for your store and helping you get clear, reliable tracking without breaking the bank. 🎯💰

It’s great to hear our support team could help sort out the duplicate tracking issue quickly — and we're excited for you to keep testing during the free trial. We built this tool with real sellers like you in mind, so hearing it's “pure gold” truly means the world to us! 💬📊💙

We’re here every step of the way — let’s keep those sales and insights flowing! 🚀

28 Haziran 2025

Ho trovato questa app davvero intuitiva e performante. L'integrazione con Facebook Pixel e CAPI è stata veloce e senza intoppi, il che ha reso l'intero processo molto semplice. La configurazione degli eventi è davvero flessibile, permettendo una personalizzazione ottimale. Inoltre, il supporto clienti è stato eccezionale: veloci nel rispondere e molto competenti nel risolvere ogni dubbio tecnico.

Mstore016
İtalya
Uygulamayı kullanma süresi:3 gün
Omega yanıt 30 Haziran 2025

Grazie mille per la splendida recensione! 😊
Siamo felicissimi di sapere che Omega Facebook Pixel Meta Feed app ti ha offerto un'esperienza fluida e intuitiva. L’integrazione rapida con Facebook Pixel e CAPI, unita alla flessibilità nella configurazione degli eventi, è proprio ciò che vogliamo garantire a ogni utente. Un grande grazie anche per le parole gentili sul nostro supporto clienti — siamo sempre qui per aiutarti! 🚀📈💙

9 Haziran 2025

We've been using the Omega Pixel app for our brand AakarTaro, and the experience has been excellent. Their team is incredibly prompt — every query or issue we've faced has been resolved quickly and efficiently. The support is not only fast but also very clear and helpful, which makes a huge difference when you're managing a live store. Highly recommend them for anyone looking for a reliable, responsive app partner.

— Rishi Purohit
Co-Founder, AakarTaro

AakarTaro
Hindistan
Uygulamayı kullanma süresi:3 ay
Omega yanıt 10 Haziran 2025

Thank you so much, Rishi, for the incredible review! 🙏 We're honored that Omega Facebook Pixel Meta Feed has been a reliable partner for AakarTaro 💼📊. It's amazing to hear that our team’s speed, clarity, and support have made a real difference for your live store — that’s exactly what we strive for!

Your recommendation means the world to us. We’re here whenever you need us, and we’re proud to support your continued growth 🚀💙

3 Haziran 2025

Hands down the BEST decision! After wasting money on ads with unreliable tracking, this app solved our missing FB Pixel events from day 1 – accurate data finally! The ​​lifetime access​​ is a STEAL compared to subscriptions. But the REAL MVP here is their SUPPORT! They answered my license-vs-subscription questions in minutes (super detailed & friendly). If you need flawless tracking and a team that actually cares, GET THIS.

Shaperin
Çin
Uygulamayı kullanma süresi:Yaklaşık 1 ay
Omega yanıt 5 Haziran 2025

Wow — thank you so much for this amazing review! 🙌 We're beyond happy to hear that Omega Facebook Pixel Meta Feed made such a difference for your tracking accuracy right from day one 🎯📊. Missing Pixel events can be incredibly frustrating, so it's awesome to know we helped you turn that around! 💪

We're also thrilled that our support team could assist you quickly and clearly — that's exactly what we strive for 💬❤️. And yes, that lifetime access deal really is a game-changer! Thank you again for the trust and for choosing Omega — we're here anytime you need us! 🚀💙

16 Nisan 2025

The app is giving completely false / exaggerated conversion data. Now our Meta ads manager says we have more sales than actual sales we made. We contacted customer servie (Jamie), who said we should just delete their app, without even fixing or checking the issue??
This is really odd, especially given the number of reviews. Hopefully someone can get back to us and explain properly what the issue is.

Labo Mono
Birleşik Krallık
Uygulamayı kullanma süresi:8 gün
Omega yanıt 17 Nisan 2025

Hi there,

Thank you for your review and for bringing this to our attention. We’re truly sorry for the confusion and frustration this situation has caused.

It seems there may have been a misunderstanding during the support interaction. The suggestion to uninstall may have been referring to a different app that could be causing duplicate tracking, which often happens when multiple tracking apps are installed at the same time. It was definitely not our intention to dismiss your concerns.

We’ve followed up with you directly via email to provide more personalized support and clarify everything properly. We sincerely hope you’ll give us another opportunity to assist and resolve this for you.

Thanks again for your patience.

12 Nisan 2025

I recently had the pleasure of working with Omega Facebook Pixel Meta, and I couldn’t be more impressed. Their team is professional, knowledgeable, and incredibly responsive. From day one, they understood exactly what my business needed and tailored a strategy that delivered real results.

Thanks to their expertise in Facebook marketing and campaign optimization, we saw a significant increase in engagement, website traffic, and conversions. What stood out most was their commitment to transparency and communication every step was clear, and they kept us in the loop with regular updates and reports.

Everclothed™
Birleşik Krallık
Uygulamayı kullanma süresi:27 gün
Omega yanıt 15 Nisan 2025

Thank you so much for the amazing review of Omega Facebook Pixel Meta Feed app! 🌟 We're thrilled to hear that our team could deliver the results you were looking for and that our communication and transparency made a difference for your business. 😊 Your success is our top priority, and we’re so glad we could help increase engagement, website traffic, and conversions. Thanks for trusting Omega to support your Facebook marketing needs! 💙📈🚀

9 Nisan 2025

We needed a way to send subscription purchases to Meta. Not only did Omega do that, they improved our event scoring, and we're seeing a decrease in CPA. Great app. Great support.

Art With Lauren
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 ay
Omega yanıt 11 Nisan 2025

Thank you for the incredible feedback on Omega Facebook Pixel Meta Feed app! 🚀 We're so happy to hear the app helped with subscription tracking, boosted your event scoring, and even reduced your CPA — that's a big win! 🎯🙌 Our team is always here to support you. Thanks for choosing Omega! 💙📈

30 Mart 2025 tarihinde düzenlendi

We contacted support regarding serious issues with data tracking – key parameters like fbp and fbclid were missing. The response? “No worries, our app shares everything Meta needs.”

Two days later: complete tracking failure, event errors across the board, and deduplication issues on every event (red warning triangles everywhere). We reached out again, and they denied any problem, blaming a supposed “Meta server-side issue.”

After multiple follow-ups and a direct conversation with Meta’s technical team, it became clear: Meta had no server-side issues at all. The fault was entirely on Omega’s side. After 11 days of delays, false claims, and no transparency, they finally admitted: “Yes, there's a deduplication error on the purchase event.”

At no point were we given logs, real support, or any kind of meaningful resolution. We lost thousands of euros during one of the most critical sales periods of the year (Easter), while Omega support kept us in the dark.

Had they simply told us, “our app isn’t working with your setup,” we would’ve switched instantly. Instead, we wasted 12 days and a lot of money.

We uninstalled the app and requested a refund. An app that causes this level of damage, denies accountability, and offers no escalation or real tech support should not be listed on the Shopify App Store.

Sua Maestà Sicilia
İtalya
Uygulamayı kullanma süresi:18 gün
Omega yanıt 13 Mart 2025

Hi,
We are truly sorry for the frustration and losses this situation caused you. There’s no excuse for the delays and miscommunication you experienced, and we deeply regret not providing the level of support you deserved. We should have been more transparent and proactive in resolving the issue, and we take full responsibility for that.

Though we understand you’ve already uninstalled Omega, we genuinely appreciate the time you took to share this feedback. It’s a hard but necessary reminder for us to improve—especially in handling critical issues with honesty and urgency.

Our Dev team was actually checking your case this morning and realized that you had already uninstalled the app. We truly regret missing the chance to resolve things in time. If you ever decide to give Omega another try, we would love the opportunity to support you again and make your case our top priority to ensure everything runs smoothly. Until then, we sincerely wish you success in your business, and if there’s anything we can do to make up for this experience, please don’t hesitate to let us know.

With our deepest apologies,
The Omega Support team