Omega Facebook Pixel, Meta Ads

Omega Facebook Pixel, Meta Ads

ریویوز (996)

مجموعی ریٹنگ
4.9
فی ریٹنگ لیول کاؤنٹ
  • 96% ریٹنگز 5 سٹارز کی ہیں
  • 2% ریٹنگز 4 سٹارز کی ہیں
  • 0% ریٹنگز 3 سٹارز کی ہیں
  • 0% ریٹنگز 2 سٹارز کی ہیں
  • 2% ریٹنگز 1 سٹارز کی ہیں
3 اکتوبر، 2022

Great app, what I like about this app is that the support is very responsive, Joyce one of the support that help me relates to my pixel issue over reporting, apparently this is because of a bug in facebook pixel browser event which is very vulnerable to be manipulated by manual firing. Joyce is the one who found that many of my product pages firing purchase event pixel, she is very helpful and responsive.

FanFreakz
سنگاپور
ایپ استعمال کرتے ہوئے 3 دن ہو گیا ہے
Omega نے جواب دیا 3 اکتوبر، 2022

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

ترمیم شدہ 10 اکتوبر، 2022

App xài rất ok cho anh em chạy FB nhé, cài CAPI trên app cũng rất tiện, còn được free 1 CAPI. Support rất nhiệt tình, lại có team dev xịn nên được hướng dẫn từ A-Z

PersonalFury
ویتنام
ایپ استعمال کرتے ہوئے 6 دن ہو گیا ہے
Omega نے جواب دیا 4 اکتوبر، 2022

Omega team rất cám ơn review của bạn! Sự ghi nhận của bạn là lời động viên rất lớn cho toàn bộ team Omega trong quá trình phát triển và support app. Rất mong app sẽ luôn tiếp tục được đồng hành với bạn và store trong tương lai!

4 اکتوبر، 2022

Great app with great support, from my experience it tracks much better than standard shopify-facebook pixel setup

Dainely ™
مالدووا
ایپ استعمال کرتے ہوئے تقریبا 2 مہینہ ہو گیا ہے
Omega نے جواب دیا 4 اکتوبر، 2022

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

7 اکتوبر، 2022

This software is nonsense. At first, I have to say I had difficulties with Facebook Pixel (FB was not tracking my data accurately), so that was the main reason to install this app. Did you know the data will be shown in your FB ad manager with 3 days delay? I also did not. But if that is the case, I think, it should be written in the title, and then significantly fewer people will place trust in this app. That is not the only issue. While it does track events (that's why it gets two stars and not one), it does not do it correctly. The actual difference between the number of sales and purchase events tracked is having around 20% error margin in my opinion. When I tried to address the issue to Support reps, the answer I got was pretty surprising: they told me my other sales are organic :) I mean I wish that was true, but I have not even written meta tags yet, I have 2 subscribers across all my social channels and that is absolutely impossible. I also think the tone in which this was said is absolutely unacceptable: a guy named Andy told me that with 99% confidence he can assure me the software is working correctly and my sales are all organic. He also seemed quite arrogant and was very far from helpful. He also used a lot of laughing emojis, I don't know what made him so happy, but that is definitely not how you handle the customer complaints. At least I don't see what's so funny about my case. I don't like writing bad reviews, but this genius send me a link asking for it, so here you get it, a true and detailed review.

mfa
جرمنی
ایپ استعمال کرتے ہوئے 17 دن ہو گیا ہے
Omega نے جواب دیا 7 اکتوبر، 2022

Thank you for taking the time to write a review. I appreciate your feedback, and I’m sorry to hear you had a frustrating experience.
I apologize on behalf of everyone at Omega. We know that dealing with Facebook reporting is very essential to optimize your ad campaign, but we are also aware that we can’t control other third parties, therefore, we have built an attribution report feature to track your campaign performance and I hope that you can give it a try. As you can see from other reviews, we are known for caring deeply about our customers. We can’t fix the past but we will use the feedback to make us better and to ensure this doesn’t happen again.
Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. We will investigate further on your case and give you an answer to your problem. I hope you will give us another chance so you can get the kind of excellent experience we’re known for.

Sincerely,
Kaylee, Leader of the Customer Support Team

10 اکتوبر، 2022

App xài rất ok cho anh em chạy FB nhé, cài CAPI trên App cũng rất tiện, lại dễ dàng hơn set up với bên khác, bên mình được free 1 CAPI. Support cũng nhiệt tình, có team dev xịn hỗ trợ set up từ A-Z

MugCreation
ویتنام
ایپ استعمال کرتے ہوئے 11 دن ہو گیا ہے
Omega نے جواب دیا 10 اکتوبر، 2022

Omega team rất cảm ơn review của bạn! Sự hài lòng của khách hàng khi sử dụng app là điều Omega team luôn hướng tới, trân trọng, và luôn coi đó là động lực để nỗ lực hơn nữa trong quá trình phát triển app.

Rất mong team Omega và App Facebook Multi pixel sẽ luôn được đồng hành với bạn và store trong tương lai dài lâu!

13 اکتوبر، 2022

Customer service is very enthusiastic, and the problems I raised quickly helped me solve it. Thank you very much.

AMANDAHAIRS
ریاست ہائے متحدہ امریکہ
ایپ استعمال کرتے ہوئے ایک دن ہو گیا ہے
Omega نے جواب دیا 13 اکتوبر، 2022

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

18 اکتوبر، 2022

Joyce was awesome! Best customer support ever! She knows what she is doing! Thank you so much for the great service you provided

Best Bronze
برازیل
ایپ استعمال کرتے ہوئے تقریبا 3 گھنٹے ہو گیا ہے
Omega نے جواب دیا 18 اکتوبر، 2022

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

26 اکتوبر، 2022

Great, I have solved my problem, and customer service is very patient to me.GreatGreatGreatGreatGreatGreat

La Nikar Activewear Online Store
چین
ایپ استعمال کرتے ہوئے تقریبا 4 گھنٹے ہو گیا ہے
Omega نے جواب دیا 27 اکتوبر، 2022

Hearing the positive feedback from you made my day 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀

31 اکتوبر، 2022

Features are very useful, customer service is very professional. Automated submission of data to fb. Perfect

Monster Valley
ہانگ کانگ SAR چین
ایپ استعمال کرتے ہوئے 9 ماہ ہو گیا ہے
Omega نے جواب دیا 31 اکتوبر، 2022

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Omega Facebook Multi Pixel app. We look forward to serving you for many years to come!

31 اکتوبر، 2022

My cost per purchase was around $6-10 (sometimes even higher) before installing this app and it has literally gone down to $1 at times. It still ranges from $1 to $5 but something is CLEARLY working with this app. My ads feel like they did prior to IOS14. Seriously, if you're struggling with FB's pixel data not being super accurate give this app a shot. Customer service has also been unbelievably helpful- going above and beyond at times. I haven't been compensated for writing this review or anything. I am just seriously blown away and relieved to see my ads performing so well!

Maxwell's Mystic Market
ریاست ہائے متحدہ امریکہ
ایپ استعمال کرتے ہوئے 5 دن ہو گیا ہے
Omega نے جواب دیا 31 اکتوبر، 2022

Hi, thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!