Recenze (5 795)
Zpřesnit
-
Podle hodnocení
App is good, recently updated... How do I remove the 'message us' speech bubble now that Facebook messenger messages come through the Shopify chat - I don't want 2 speech bubbles on my page..
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm more than happy to help resolve the issue that you are facing with the Facebook Channel so I'm going to follow up with you in an email to open up lines of communication.
Adil | Shopify
sadadsadadadadadada fdsfdsfdsfsfsadadsadadadadadada fdsfdsfdsfsfsadadsadadadadadada fdsfdsfdsfsfsadadsadadadadadada fdsfdsfdsfsfsadadsadadadadadada fdsfdsfdsfsfsadadsadadadadadada fdsfdsfdsfsf
Facebook has continued to delete my business from the app without providing me with details so that fake bots have now taken over my business account using my followers data to harrass them!
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.
https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
[Meta Support].
Fácil de instalar, aún estoy en proceso de configuración. En principio me gusta lo que veo, podré comentar más cuando termine de configurarla y de aprender toda la metodología de la aplicación.
Worst app i ever see. Very bad app, not works well with facebook
Worst app i ever see. Very bad app, not works well with facebook
Worst app i ever see. Very bad app, not works well with facebook
It's regretful to hear that you did not find the Facebook app to be of much use, but thank you for providing your feedback here nonetheless. If you've any further questions about the app, please contact our support team at help.shopify.com/questions. -Victor, Shopify Support
Our FB shop stopped working after 2-1/2yrs and Shopify has been useless in helping us. Look into Wordpress, Shopify support is terrible unless it's an obvious fix you can figure out on your own.
Thank you for sharing your experience. I will be emailing you shortly to look into this issue with you. - Emily, Shopify Support
I use the app to sell merchandise, I am still in the process of learning the procedures but look forward to being an expert in the end. All merchants should utilize this app for their business.
Coming from the old channels it pretty much set itself up! It’s impressive how far the platforms have come. You’re able to set up a campaign straight from the Shopify app without to much hassle.
Hopeless. Going round and round in circles trying to set it up & my partner has had the same experience. Now it says My account is suspended. Probably will give up trying to set up this function.
Hi, there. I'm sorry to hear that you had trouble with the setup. I'm afraid Shopify doesn't have any control over Facebook's decision to suspend an account, so your best bet will be to reach out to them directly to inform them of the mistake.
The best way to do this is to navigate to Help & Support > Report a problem, in your Facebook account. This should prompt them to review your account and lift the suspension. Once this is done, feel free to reach out to our support any time if you need help setting up the channel: https://help.shopify.com/en/questions. Hope that helps! - Brie, Shopify Support
It was super easy to set up and even easier to use. The review and approval says it takes about a day so we will see how long that takes, but i am excited to be able to sale products on Facebook.
