Facebook & Instagram

Unfortunately, FB purchases on our shopify store do not allow for any modification to the sale price. If a customer prefers a discount from a damaged item, or wants to purchase a return label from the original purchase we don't have any options to modify the order. It is very limiting and not a good user experience.

Setup was a little tedious, but once you have connected your store correctly there is nothing else to worry about, has worked well as a sales channel for me.

Har hatt litt problemer med tagging.
Og vi har hatt problemer med at vi legger ut innlegg i meta og planlegger disse frem i tid, da kommer det ikke med teksten i instagram innleggene.

Has been great for years, however recently I am receiving an error message saying 'I have issues that need attention' when I click on the link to check, there are no issues.

It is crAPP! They need to include debugging tools into their shopify app connection to give better information about what is not allowing catalogs, meta accounts, and other linkages that are necessary to facilitate creating a working store! They don't want you to use your Shopify account, Meta wants you to use their product catalog and derive it all from them. I and many others have been unable to connect our stores for years! With an "S".

I find the Meta Business Manager to be quite complicated, so I appreciate that this app makes it easier to set up a shop on Facebook and Instagram.

However, I would like to see the app offer an option for creating Shopping Campaigns in just a few simple steps.

Additionally, I suggest that the app also includes WhatsApp integration. I’ve been trying to install WhatsApp on my own through Meta Business Manager, but I keep getting error messages. It’s messy and confusing.

Die Anbindung ist sehr einfach, jedoch ist die Verwaltung in Meta sehr unübersichtlich.

it is not shopify issue, but lots of bug and missunderstanding from Meta, and their support is bad, lie to me to get stars and good review, but nothing is get sorted.

Dear Metas,

Despite making extensive revisions to my product descriptions—removing even legally permissible health claims—my products continue to be rejected. This has made it nearly impossible to advertise effectively on your platform.

I adhere strictly to Swedish regulations, yet Meta’s policies seem to prevent me from communicating any meaningful information about my products. If compliance means I cannot describe the benefits at all, I am left with nothing to sell.

As a result, I will be reconsidering my use of Meta as an advertising platform, as the constant rejections make it unreasonably difficult to conduct business. I would appreciate clear guidance on how to present my products without facing repeated rejections.

2/14/25 - I am using this with a supplementary feed. I am showing product price in the images i am generating for the supplementary feed. The images update every time the product price changes. This Meta app is NOT keeping the items in sync on an hourly basis like it should. Meta support is obscenely slow and behind the times with their capabilities. Shopify customers deserve better customization and support.

2/26/25 - after being passed from one meta support person to the next, they finally got me over to their commerce manager team. I did a screen recording and gave them examples of products that were out of sync and they kept addressing the individual examples i gave them and not the root problem. After calling them out on this, they simply replied asking for another product example. They are completely incompetent. I am replacing this feed with something else. Meta support is pathetic.