Facebook & Instagram

There is a constant message to verify my business details. I attempt to verify and get the same message every time that this is not longer an issue. But 2-3 days later get the same message. Meanwhile, both apps are working. I do not understand.

SO TERRIBLE! Unable to connect to Business page profile and META support is super slow or unable to resolve issues.

Please fix bugs and improve UI in Meta business suite and such, theres too many access controls and too many confusing platform names and it's SO frustrating to navigate

The app doesn't work---doesn't connect to my Facebook account properly, and the instructions they give are constantly outdated or unclear.

I've spent 2 years sending and uploading every single business entity and tax document we have in our possession and still cannot get the facebook and instagram sales channels linked up. This app doesn't work.

It is almost impossible to fix things through FB because their "help" processes are incomplete, don't cover all scenarios, and are buggy. E.G. I can't use my account because their verification forces my to verify myself through one path only. I can't complete this process because it only uses my OLD cell phone number. I can't login or run more ads because of this error AND there are no people to speak with and get help.

LA ORIENTACIÓN CORRECTA FUNCIONA. ME FUNCIONA BASTANTE PARA ENCONTRAR EL PÚBLICO DE MI TIENDA POR LA SEGMENTACIÓN DE ESTA MANERA MIS VENTAS HAN AUMENTADO.

I like the way the app syncs with Facebook and Instagram however I've had multiple issues sorting out the pixel. Facebook meta teams say I need to contact Shopify and Shopify team says I need to contact Facebook, so I am very frustrated at this very point!

It's just awful. The integration is kludgy, difficult, and impossible to figure out. We've got products that have plenty of inventory that people cannot tag without a sold-out.

we're really unhappy with meta
you keep telling us we breach your community rules but we have read them and don't see how we might possible breach them
when we request a review you give no reasons
it's not fair and it's no way to treat any customer - esp. since we'd pay for more advertising if you would revert substantively so we could fix any issues

terrible!

We've never been able to start ads because the system wouldn't take any of our cc's as a form of payment and then it restricted our account. after review, we received a message that those restrictions were cleared but they weren't!

Months later we're still locked out. We've tried reaching out to support multiple times... nothing! They're no help! And there's no way to have another review of or account started!