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This app is junk. Slow to load, glitchy, doesn't allow me to easily update our newest items and I only realized this when we started running ads and wondering why we had all these products being advertised that we didn't even sell.
He utilizado esta aplicación y me ha parecido una solución óptima para mejorar las ventas en nuestro sitio web. Su interfaz es fácil de usar y ha demostrado ser muy efectiva en la optimización de procesos de venta. Gracias a sus características, hemos logrado aumentar la conversión de nuestros visitantes en clientes. Definitivamente, una herramienta recomendable para cualquier negocio en línea que busque crecer y mejorar su rendimiento.
HORRIBLE support! If you contact Meta about an issue with the Facebook channel they blame the issue on Shopify and tell you to contact Shopify since the channel was downloaded on their platform. However, when you contact Shopify they re-direct you back to Meta because Meta developed, runs, and owns the app. Similar to every other app not developed by Shopify, it is Meta's responsibility to fix issues and provide app support, but they refuse to do this. It's a useless and endless circle with zero solutions.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
Horrible - I have been trying to connect this app for months. It is a constant problem, and even with assistance from Facebook support I cannot get it to install and synch properly to the products I assign to the Facebook catalogue. A total nightmare, no proper documentation of how to install and definitely not easy. They also now have 2 apps - Facebook + Facebook Shops, very confusing and neither of them work! They need to fix this!
Update: October 2026 - The app still doesn't work and it always shows incorrect information on products including an incorrect return policy causing major liability for our store. We have had to disable it.
Thank you for sharing your experience here. We're in a bit of a transition period since the announcement of the new Facebook Shops feature (coming soon), so my apologies for any confusion between the two apps. Setup instructions for the Facebook channel can be found in the Shopify Help Center (https://bit.ly/3jBqu8V), but I'd like to take a look into the account with you to see if there's any way I can help. I'll be sending you an email shortly, so please follow up with me there when you have a chance. -Sophia, Shopify Support
G
Horrible experience, not able to connect with my Facebook profile, so I can not get precise conversion measurement.
Please fix this app so it can be functional!
nao funciona , demora a abrir , um desespero de app
not connecting , something went wrong error show always , bad poor app
Die App ist mega unübersichtlich und die Verbindung mit Shopify extrem kompliziert es treten immer wieder neue Fehlermeldungen auf.
“أهلاً وسهلاً فيك في متجرنا Resin4rose وجهتك الأولى لـ: مستلزمات الريزن، الشموع، صابون الخام، الجبس، الأكريلك، منتجات 3D، وقوالب السيليكون ،المستكه،الفخار
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