Facebook & Instagram

there are many unclear info about what to be fixed and next. and difficult to get support to clear the issues

Facebook makes it difficult if not IMPOSSIBLE to FIND, Locate & Talk to customers without having to dig through the back end to only accidently stumble across the tools they need to sell properly.
EVERYTHING SHOULD GO THROUGH SHOPIFY!!!
Facebook Shop is not set up properly.
And most people do not ever end up seeing customer inquiries or orders half the time!
It's annoying.
Again - everythiong should go through Shopify!

When I try to connect my Facebook page to Shopify, I receive an error message stating that I am not the page account's admin. However, I am certain this is not true. Its very bad system and no any supporting for us.

unable to open help chat

Facebook and Instagram shops do not work in Iraq.

The automated system doesn't recognize documents uploaded to verify your store. Get ready to spend HOURS trying to get anything sorted out. BIG PITA.

i still don't have this working and it has been a huge pain

Trash, so hard to navigate between account and Shopify requirements

Takes a little effort to setup and learn but does everything that it needs to,

Lets face it no one would use this if there was an alternative. interface is clunky and full of bugs.