Facebook & Instagram

The Meta Business Suite is a nightmare and I'm having to hire a consultant to straighten it out. I can't link my facebook page for some unknown reason. I can't even log in half the time to Meta as there are 2 of us that are admins. Building campaigns, you can edit them but it won't take you back to where you left off. Overall, it's very difficult.

Je ne vois aucun changement ni différence que si je ne le mets pas...
J'aimerais bien que vous expliquiez mieux les fonctions de ces options svp

It does not give me succinct reasoning when a product is rejected, just says against commercial policies.
Accepts half of our products, but not the other half.
All are meat products!

In Shopify wird angezeigt, mein Shop sei mit Instagram verknüpft und aktiv, auf Instagram kann ich auf meinen eigenen Shop (von diversen Accounts aus) nicht zugreifen.

Je trouve que tout cela reste compliqué pour des TPEs comme la mienne - jargon hyper technique; des bugs réguliers avec peu de connaissance technique pour solutionner cela...

All the products synked with my shopify stores as been transferred but the main image is not the good one. I tried to delete them to re add them after and it is really difficult

2024:
Shop hasn't been working for 6 weeks, now it's black friday. No support. We give meta 500k a year in ads. Shameful.

Updated 2025:
And now this year the integration stopped working (for the most part) and the pixel loads on and off. Support, as always, is completely useless. Meta is a disgrace.

such a slow service for reviews and when click on GET SUPPORT.. the meta pro team doesn't even know what they are doing and talking about. I just had a word with the META PRO TEAM and i was explaining her something and she started explaining me something which completely useless and doesn't even require that kind of information.

Please fasten your reviewing process and have proper experts in the team who can understand the query and answer accurately and precisely.

If I didn't have to have it, I wouldn't. The app solves nothing, and when things (like the Meta Pixel or Conversions API) breaks, there is no point in going here and clicking about. In fact, I never open this interface, because it serves no value to my business.

Store was in review over a month. (I read it should officially be 48 hours.) I disconnect and reconnected about 5 days ago. Probably a mistake because now I'm starting the clock over.