Facebook & Instagram

The app doesn't really connect, despite trying to connect it for months. Even after contacting facebook support there isn't anyone to contact, just a bunch of loophole links where you will miss a good 30 minutes of your life trying to find answers.

Die Facebook Instagram App ist für unser Unternehmen ein echter Gamechanger. Die Möglichkeit, Beiträge gleichzeitig auf beiden Plattformen zu verwalten und zu planen, spart enorm viel Zeit. Besonders hilfreich sind die detaillierten Insights – ideal, um den Erfolg von Kampagnen zu analysieren und Inhalte gezielt zu optimieren. Auch das Community-Management funktioniert schnell und effizient. Wer sein Business professionell auf Social Media präsentieren möchte, kommt an dieser App nicht vorbei. Absolute Empfehlung!

Hours wasted trying to set things up & errors keep on popping up. Re-installed app various times & even this did not iron out the issues. From Pixel related issues, to catalogue not sync to domain issues...it's a battle not worth investing your time in.

This app is incorrectly coded and doesn't give an option to select which business manager to connect - it just assumes everyone only owns one. Confirmed with Shopify support. Fail.

I had so much issue installing this store on my Shopify. Had bugs. Both shopify and meta support kept bouncing the support to each other. In the end, i had to delete my account and install again because no one was helping and business was getting affected.

En general, la integración funciona con normalidad para tareas básicas. Sin embargo, el catálogo se crea una vez y no es posible crear uno adicional. Por lo tanto, la funcionalidad es muy limitada. El soporte de FB no puede resolver ningún problema técnico complejo.

no problem integrating with a new shop on Shopify but has been a big issue in the past. Support is awful. 8 weeks and counting

Haven't used it since they commandeered checkout from merchants. It prevents upsells, free shipping bars, and other normal things you want to do with traffic to your store. Plus, you have to keep your shipping costs constantly updated in their app to match your actual in Shopify.

Insanely difficult to work with Meta/Facebook/Instagram. Terrible user interface, constant changes to functionality, workspace, awful communication about changes that affect verification, usability, location of admin functions, etc.

Terrible. Can't begin to count the amount of times I have been asked to verify my business that is registered by the state of Florida. I have given them a letter directly from the IRS 147C verifying my address, my company name, my name, my registered address and still it is not enough. This is absurd. Mean while I sell quality apparel and the scrutiny is pure insanity. Terrible! Takes forever to even contact anyone. This has been the worst!