Facebook & Instagram

App does not work properly. Items in shop show most expensive variants instead of cheapest. This is costing me sales. Have been trying to get help and no one from shopify or meta seems to be able to fix this.

Cannot use the sync app feature if your shop does not accept shopify pay and if your a skincare business you already know shopify does not process payments for that type of business so why even offer the FB app. for companies that sell skin care products, but yea

Very limited functionality and therefore not recommended to use. E.g. Draft Orders are tracked as conversions and therefore heavily impact ad results. All of a sudden, we had a ROAS of over 100.

Las aplicaciones se traban y no ofrecen soluciones integrales a los negocios, no es intuitiva ni para el negocio ni para el usuario. Mas que solucionar han llenado de trabas los procesos.

Running our online store on Shopify using the Facebook and Instagram App has been a game-changer. It is user-friendly, reliable, and packed with features that make managing an e-commerce business seamless.

Facebook & Instagram App on Shopify has helped us grow our brand and connect with customers worldwide.

L'app Facebook e Instagram di Shopify è un vero asso nella manica per chi vende online! Ti permette di mostrare i tuoi prodotti a un sacco di persone, proprio lì dove passano il tempo: sui social. È facilissima da usare e ti fa vendere direttamente dalle foto e dai video. Insomma, è come avere un negozio aperto 24 ore su 24 nella piazza più affollata del web.

Completely inefficient and syncing process has been infuriatingly difficult. Also, the meta support caused my store deactivation and then attempting to reactivate, connected it to the incorrect Facebook business profile, therefore blocking it from being accessible on instagram. There is no real time communication, lots of emails and then no ability to respond. I have taken all the steps necessary and I feel your support team caused this chaos and now there is no one to actually communicate about it with. Very dissatisfied.

O APP está com bug? Ele apresenta um erro quando instalo na shopify e não há caminho para correção.
Mensagem Facebook & Instagram restricted your shop from selling. Complete shop verification in their channel.
Preciso de ajuda.

Not working? No support or help to fix issues

"Facebook & Instagram

Facebook & Instagram have issues that need your attention. Visit their sales channel to resolve them.
Learn more". <<< Link shows no issues and there is no more support, no support for products no support for Ads nothing.

Cannot connect my account. It says, "You don’t have access.
This feature isn't available to you yet." So, what good is it to me?