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We've been using Enquire for a few weeks now and I can say it's a must-have for brands that are advertising across multiple channels. Incredibly easy to set up, very high survey response rates (over 50% for us), and the team is a delight to work with.
This is a great app!! Not only because it saves us so much time, but because of its ability to offer valuable insights. Not to mention the excellent support I get whenever I need it. I can't see myself using any other app but this one, period. Thank you!
Fairing has been an amazing resource for us to yield valuable insights from our customers. It's super easy to use, and the support team is incredibly helpful. They always go above and beyond, and even proactively bring new ideas to our attention. Highly recommend.
Brilliant app to get customer feedback. We used different surveys to understand customer needs during checkout to improve customer journey and conversion rate. Conversion Rate of respondents is crazy high. Easily set up and if needed customer support is outstanding.
Matt & team have been fantastic partners! They have worked closely with us to tailor the app to our needs, which has been hugely helpful to us. We leverage the app as a key part of our attribution model so it's quickly become critical part of our performance analysis.
This app is great! It is so easy to turn on and looks so slick and seamless in checkout. Honestly... so surprised as to how painless it was! We've been dying to know where our customers are coming from as most of our traffic is direct and organic! Can't wait for that info!
We've been using this for a short period of time but so far so good. Our survey responses are way more insightful than originally thought so we decided to upgrade to a larger plan to get even more detailed insights. Looking forward to continued growth with Enquire Surveys!
Our company has been searching for a plug-in that can do simple, attractive, integrated post-purchase surveying. Enquire 100% fits the bill. They even helped us get a multi-question flow live earlier than we expected! And they have excellent, incredibly fast customer service.
Enquire has been a huge help in understanding attribution for marketing channels and drives truly helpful insights for our marketing team. If you're a brand that performs marketing experiments regularly and tests new channels, Enquire is a must have. Couldn't recommend it more!
Adding a post purchase survey has been immensely helpful in understanding our marketing attribution. The customizable Enquire features allow us to gather rich data about our customers and gives us a wide variety of ways to action on it. Highly recommend for any retail business!