Reseñas (196)

Calificación general
5
Recuentos por nivel de calificación
  • El 99% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
5 de noviembre de 2024

Fairing has been essential for us to understand the impact on the business for our influencer, organic social, and partnership efforts especially. Getting a holistic understanding beyond paid media of acquisition is critical for us. It's such an easy to use tool and helps us uncover other interesting insights from our purchasers. Highly recommend as essential to any size biz!

GOODONYA
Estados Unidos
Más de 3 años usando la aplicación
31 de octubre de 2024

One the best platforms on Shopify - an essential technology. As it becomes harder and harder to understand where a customer is coming from, Fairing helps you find the answer. The analytics in the platform are super strong - and getting better every month. I love that I can lifetime value by acquisition source. Matt and the team are really excellent - always so helpful and super responsive. Get this, you won't regret it.

Phlur
Estados Unidos
5 meses usando la aplicación
30 de octubre de 2024

Migrated to Fairing from our previous post purchase survey partner about a year ago and has been such a great move. They've been great partners throughout the whole process and helping with some mapping challenges we were having with our Influencer activations and were able to find a solve. Would 100% recommend.

Nécessaire, A Personal Care Company
Estados Unidos
Alrededor de 1 año usando la aplicación
20 de septiembre de 2024

Beware of sudden price changes. They told us we must pay 347% more this year and 1,381% more in year 2. Although they charged us for another month of service 2 days ago, they have deactivated all access to the data today.

Orlando Informer
Estados Unidos
Alrededor de 5 años usando la aplicación
Fairing respondió 1 de noviembre de 2024

Hi Taylor – huge apologies for how we handled the recent pricing change. As we’ve grown, updating legacy plans became necessary to keep Fairing sustainable. We’ve reached out via email to work something out, and would love nothing more than to make this right. Thanks for bearing with us, and for being part of our journey. -Matt

30 de mayo de 2024

I've been using Fairing for many years and it's honestly one of the best apps in my arsenal. I'm able to connect the responses into my Slack workspace and get real time feedback from my customers too. It's a wonderful tool and I highly recommend it!

The Wander Club
Estados Unidos
Alrededor de 3 años usando la aplicación
23 de mayo de 2024

Fairing is a great way to survey your customers in a minimal friction way.

You're getting feedback from your fresh customers at their highest point of excitement.

It's been very valuable to understand why they made their purchase.

Puffin Drinkwear
Estados Unidos
6 meses usando la aplicación
6 de mayo de 2024

Great overall experience with Fairing. Helps to provide another solid data point for attribution. The question stream is a little different than a fixed survey but it's more versatile and for returning customers you don't end up repeating the same questions. Good analytics and integrations.

ChappyWrap
Estados Unidos
3 meses usando la aplicación
18 de abril de 2024

Fairing is a fantastic app for our post-purchase surveys and has really helped our understanding of where our customers are coming from and the impacts of changes to our marketing and media strategies. It was very easy to set up and would highly recommend.

VEGAMOUR
Estados Unidos
Alrededor de 3 años usando la aplicación
21 de febrero de 2024

Thanks for the help with settings and publish. This is giving out company key insight for future improvments in marketing and CRO.

Lanullva
Noruega
Alrededor de 19 horas usando la aplicación
14 de septiembre de 2023

Have used Fairing at a few different places now for both attribution and some more niche use-cases and it works brilliantly for both. High response rates (which means strong data), super helpful support - and the ability to deep dig into responses with a follow-up question is a gold mine.

It's at most a 10 minute setup, but endlessly valuable results.

LESTRANGE
Reino Unido
12 meses usando la aplicación