Trusted Help Center & FAQ

Trusted Help Center & FAQ

Reseñas (91)

Calificación general
5
Recuentos por nivel de calificación
  • El 99% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
28 de julio de 2026

Fantastic app. It says what it does, and does what it says. Simple to set up, and support is quick and friendly. We had a few questions during set up and Vik answered right away. After installation we had our FAQ up and live within days. The new FAQ was created for AI search support, as well as for customers. Very happy with the product and support.

Rag & Bone Bindery
Estados Unidos
5 días usando la aplicación
27 de julio de 2026

The app was very easy to setup and use. I tested against 4 other apps and this one has a good balance of simplicity and functionality.

hodges-badge-sandbox-uat
Estados Unidos
5 días usando la aplicación
23 de septiembre de 2026

Great app and service!

Mamas & Minis
Alemania
7 meses usando la aplicación
27 de abril de 2026

This app will be really helpful for my team to insert all product FAQs without having to modify or add to the product description. Vic from their customer support was very quick to respond and was able to modify the placement and look of the FAQ so it is where I wanted it and matches the style of my website. Highly recommend!

Sewingmachinesplus.com
Estados Unidos
29 días usando la aplicación
11 de marzo de 2026

This is my favorite FAQ app, because:
- You can set different FAQs to show/hide for specific Collections, Products, or even based on URL rules.
- You can put the FAQs on product pages, a centralized FAQ page, or other blog post or page using the Block.
- The answers support HTML rich text (images, bold/italic, hyperlinks, tables, video embeds and more). Very useful if you want to explain something in great detail!
- You can group FAQs into segments with subheadings separating them (easier for customers to find the questions).
- Auto-generates FAQpage schema fields so that Google can show your FAQs within the search results.
- Lots of style customizations: easy to make the FAQs look coherent with your store's design.
- Also, the developer is very responsive to feedback and capable of pushing out fixes/improvements extremely quickly!

Ling Labs
Estados Unidos
25 días usando la aplicación
28 de abril de 2026

So far i love this app! It does exactly what I need, has lots of customization options, and the support team is quick to respond and helpful!

Killeen Security Products
Estados Unidos
Alrededor de 20 horas usando la aplicación
24 de agosto de 2023

Quiero expresar mi más sincero agradecimiento por la asistencia excepcional que me brindaron. Su profesionalismo, paciencia y dedicación han sido verdaderamente impresionantes. Gracias a su ayuda, pude resolver el problema que estaba enfrentando de manera rápida y eficiente.

IMPORTARENO SA DE CV
México
Alrededor de 1 hora usando la aplicación
2 de diciembre de 2025

The app has some limitations (like no multi language for faq product) but the support is really good.

The are plain with the limitations and always get to the bottom of it.

I have a Multilanguage set up and its highly appreciated their help.

Karobè
España
3 meses usando la aplicación
16 de octubre de 2025

Absolutely love this app! Vik went above and beyond to make sure the FAQ worked perfectly with my custom Booster theme. It’s super easy to use, looks beautiful on my product pages, and the support team is incredible! Highly recommend Trusted FAQ to every store owner!

— VIREAHEALTH LLC

VIREAHEALTH LLC
Estados Unidos
5 días usando la aplicación
19 de septiembre de 2025

I am really pleased with the app. It does everything I wanted it to do plus more. It even showed up in my Google Search Console as an enhancement 24 hours after installing. It was relatively easy to set up, and easy for customers to find any queries for products they are looking at.

DollieBabies
Reino Unido
1 día usando la aplicación