Avaliações (26)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 4% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
19 de maio de 2023

Nice app. I'm using us for general e-store FAQ but also to add FAQ in category pages and product pages. Support is reactive and has helped me find a solution when needed.

Mustela España
Espanha
9 meses usando a aplicação
Questão respondida por Zifyapps 19 de maio de 2023

Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions.
Have a great day. ❤️

24 de junho de 2021

This app is worth its weight in gold! It was exactly what I needed to organize commonly asked questions so that the info did not read like a 30 chapter book. I was able to have FAQ pages for each service I provide. The editor allows me to customize the text and format colors so that the embeded page blends with other pages on my site. Alex quickly responded to my inquiry and resolved my issue in a matter of minutes. FAQify is affordable one of the best apps that give my customers a great user experience.

Status Co. Leather Studio
Estados Unidos
9 dias usando a aplicação
Questão respondida por Zifyapps 24 de junho de 2021

Thank you very much for your feedback 🙏We are happy that the app helps you.

Editado a 6 de outubro de 2021

The app does not support the native store language functionality that Shopify provides, so you can't translate your FAQ page unless you get support from the developers. They fixed it within 30 min though. Nice. Eventhough you don't need translations, the free plan won't be useful for 99% of store owners due to the limitations. To developers: I think you could improve your app by focusing on the UX. The developers are fast responding to the inquiries.

Flettede Fugle
Dinamarca
2 dias usando a aplicação
25 de agosto de 2022

I think there's something wrong with this app. My FAQs are published on ALL product pages even after telling support that I need it to be published on just one specific product. The FAQs are all over the place and even in irrelevant product pages. In addition, every time I hit "publish," the app stalls.

marie france
Estados Unidos
11 meses usando a aplicação
Questão respondida por Zifyapps 29 de agosto de 2022

We fixed the problem and replied you but you did not response!

22 de outubro de 2021

This FAQ app offers exactly the functionalities were were looking for. It is intuitive to use, but still allows for all kinds of editing and customization. The technical support is super fast! Alex has gone out of his way to meet all our requests in an instant. Awesome!

ディディモス
Japão
14 dias usando a aplicação
Questão respondida por Zifyapps 22 de outubro de 2021

Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions.
Have a great day.

23 de junho de 2023

I would definitively recommend FAQify. Not only is it easy to use but the support is great. I am not all that tech savy and probably ask dumb questions but I never felt like that when I needed help. I spoke to Alex and they were great. Highly recommended.

Bow Tie Pets AU
Austrália
Quase 2 anos usando a aplicação
Questão respondida por Zifyapps 24 de junho de 2023

Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions.
Have a great day.

1 de agosto de 2021

We have just switched to this APP from another application that we have used before. The team helped us to migrate data very quickly and the new layout looks good. I am looking forward to exploring more FAQ options with FAQify.

Evopia
Austrália
7 dias usando a aplicação
Questão respondida por Zifyapps 2 de agosto de 2021

Thank you very much for your feedback 🙏We are happy that the app helps you.

Editado a 30 de dezembro de 2021

AMAZING!!! Integrates perfectly with any Shopify site and the different design templates are all beautiful and so easy to customize. HIGHLY RECOMMENDED, you won't be sorry. Great support - world-class :)

Jungle Aquatics Pet Superstore
África do Sul
Aproximadamente 9 horas usando a aplicação
Questão respondida por Zifyapps 31 de dezembro de 2021

Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions.
Have a great day.

Editado a 24 de setembro de 2021

The response rate to my request was prompt, Alex helped to transfer and set up my FAQ page. It will be better if the App allows to set up FAQs for a specific category or a collection page.

Fabuluxwall
Estados Unidos
27 dias usando a aplicação
Questão respondida por Zifyapps 24 de setembro de 2021

Thank you very much for your feedback 🙏We are happy that the app helps you.
For your requirement, our app really supports that. So each FAQ group has an embedded code, you can use that embedded code to insert it into the collection page or product page you want.

7 de dezembro de 2021

The FAQify app has helped us segment our most frequently asked questions and provides a much better experience for the customer. Very happy with the overall set up, and ease of the app.

Mr. Consistent
Austrália
Aproximadamente 2 meses usando a aplicação
Questão respondida por Zifyapps 7 de dezembro de 2021

Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions.
Have a great day.