HelpLab FAQ Page, Product FAQs
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I love the look of this app. At first, I was having trouble integrating it into Shopify...I reached out to the email contact and they were so quick to respond! After some suggestions, I decided to call instead and he walked me through the installation step by step until it was installed exactly the way I wanted. I would highly recommend this app for FAQ's!!
This is a simple and straight forward FAQ app that does what it's supposed to do. I was able to set it up on my own and it functioned 'out of the box' without any problems. The few questions I had were answered quickly by support staff. The pricing is fair and I would certainly recommend it to anybody looking for a quick and easy approach to managing a FAQ page.
Your satisfaction is what matters to us the most! So glad you liked an app! Merchant satisfaction & ease of use would always be a top priority.
Lovely little app if you want some FAQs on your website. If you have brand colours you can also customise the FAQ sections to match. I got stuck on some customisations and reached out to support and Bhushan the app developer was very helpful and attentive with follow-up emails to make sure I was ok with everything. Excellent customer service for an excellent app!
Merchant satisfaction and giving full access to customization has always been my top priority. I'm so glad you recognized that. Thanks a lot for such a nice review.
This is some of the best customer service I have ever received on an app, ever. Detailed responses in less than 10 minutes of even sending off a service ticket, and a well designed app that looks amazing on any website. Would highly recommend this to everyone. Great work, and once again AMAZING customer support and service. I have never left a review on an app but this is wonderful.
This means a lot! Thanks a ton for such a nice review. Your satisfaction would always be top most priority! Welcome onboard.
So glad we found this app! Now, when customers have questions, we have a huge database of easy-to-find answers ready and waiting. I'm sure it will ease our customer support burden, provide a pleasing customer experience and boost sales. From a single keyword, customers can find the answer, click on a link then head to checkout (much better than filling in a contact form and waiting for answer).
So glad you found app really helpful for your use cases! Reducing your customer support time is our topmost priority! Happy to read such resonating review! Welcome onboard!
I'm new to Shopify and just beginning to learn what I can do with it, but I was very pleased to find this app for my FAQ. It has many options for styling so I could match my theme and it's very easy to plug in the questions and answers. When I wanted to tweak the layout, I reached out to the developer who responded immediately with the custom CSS code I needed. Very gracious, excellent customer support!
Thanks a lot for spending time to write such detailed review. Appreciate it a lot. Glad to hear that app met your needs.
I can see why this app has such good reviews. It is all true. The program is amazing easy to use, but has ALL of the features that you would ever need. And the app pages that it creates right out of the box look AMAZING. I have seen many apps that are more expensive, but not nearly as good as this one. Also, the support is just as amazing as the app itself'. I got the answers I needed on the WEEKEND! We need more apps like this one!
Wow! This review really means a lot. Thanks a lot for such a detailed review. At the end of the day, your satisfaction matters a lot to me so glad you recognized that.
Great app for easily building a good-looking FAQ page. There already are quite a few options for customizing the page, but the customer support takes this to another level. We had a few things we really wanted done so that our page looked even better. After contacting support, Bhushan reached out to us swiftly and assisted very good. An hour after the initial mail, everything was fixed and well. Truly great customer support, 5 stars!
I was using another of the most popular FAQ apps and it didn't have the ability to add text at the top of the FAQ, it seemed like something that was really simple but they couldn't do it. This app has every feature I needed for my FAQ and to top it off the developer is incredibly helpful when I emailed to ask a question. :) The free version is great, but I definitely recommend at least the essentials version as it's worth it for how cheap it is!
Thanks a ton for such an honest review! Really appreciate it.
Easy FAQ is just what it says. Lightweight, very easy to implement and apply custom styles. Its also packed with great features like the ability to embed anywhere and multi-language support. Even though the app works flawlessly, I think what sets it apart is some of the best customer service I have ever received. Their support is extremely fast, beyond friendly and very helpful. I really wish all apps were this much of a pleasure to work with. Highly recommended!!!
Thanks a lot for such a detailed review! It means a lot really. Your are happy which makes me happy!