HelpLab FAQ Page, Product FAQs

I have tried a few of the apps for FAQs and product questions. So far I Iike this one because it's simple but also quiet adaptable. With other apps I often hit issues because they only work on shopify 1 or shopify 2 themes. With this app there a few different ways to implement it. You don't end having to uninstall it and go and find another app!

I love the look of this app. At first, I was having trouble integrating it into Shopify...I reached out to the email contact and they were so quick to respond! After some suggestions, I decided to call instead and he walked me through the installation step by step until it was installed exactly the way I wanted. I would highly recommend this app for FAQ's!!

This is a simple and straight forward FAQ app that does what it's supposed to do. I was able to set it up on my own and it functioned 'out of the box' without any problems. The few questions I had were answered quickly by support staff. The pricing is fair and I would certainly recommend it to anybody looking for a quick and easy approach to managing a FAQ page.

Lovely little app if you want some FAQs on your website. If you have brand colours you can also customise the FAQ sections to match. I got stuck on some customisations and reached out to support and Bhushan the app developer was very helpful and attentive with follow-up emails to make sure I was ok with everything. Excellent customer service for an excellent app!

This is some of the best customer service I have ever received on an app, ever. Detailed responses in less than 10 minutes of even sending off a service ticket, and a well designed app that looks amazing on any website. Would highly recommend this to everyone. Great work, and once again AMAZING customer support and service. I have never left a review on an app but this is wonderful.

So glad we found this app! Now, when customers have questions, we have a huge database of easy-to-find answers ready and waiting. I'm sure it will ease our customer support burden, provide a pleasing customer experience and boost sales. From a single keyword, customers can find the answer, click on a link then head to checkout (much better than filling in a contact form and waiting for answer).

I'm new to Shopify and just beginning to learn what I can do with it, but I was very pleased to find this app for my FAQ. It has many options for styling so I could match my theme and it's very easy to plug in the questions and answers. When I wanted to tweak the layout, I reached out to the developer who responded immediately with the custom CSS code I needed. Very gracious, excellent customer support!

I can see why this app has such good reviews. It is all true. The program is amazing easy to use, but has ALL of the features that you would ever need. And the app pages that it creates right out of the box look AMAZING. I have seen many apps that are more expensive, but not nearly as good as this one. Also, the support is just as amazing as the app itself'. I got the answers I needed on the WEEKEND! We need more apps like this one!

Great app for easily building a good-looking FAQ page. There already are quite a few options for customizing the page, but the customer support takes this to another level. We had a few things we really wanted done so that our page looked even better. After contacting support, Bhushan reached out to us swiftly and assisted very good. An hour after the initial mail, everything was fixed and well. Truly great customer support, 5 stars!

I was using another of the most popular FAQ apps and it didn't have the ability to add text at the top of the FAQ, it seemed like something that was really simple but they couldn't do it. This app has every feature I needed for my FAQ and to top it off the developer is incredibly helpful when I emailed to ask a question. :) The free version is great, but I definitely recommend at least the essentials version as it's worth it for how cheap it is!