HelpLab FAQ Page, Product FAQs

HelpLab FAQ Page, Product FAQs

Avis (220)

Note globale
5
Nombre d’avis par note
  • 99 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
3 septembre 2026

Customer service is very efficient—I highly recommend it.

WGC Shop
R.A.S. chinoise de Hong Kong
Presque 3 ans d’utilisation de l’application
23 novembre 2023

L'interface est très facile et conviviale à utiliser. L'application est également très complète et offre de nombreuses options pour mettre sur pied sa FAQ et la personnaliser. Lorsque j'ai eu une question, le service à la clientèle s'est rendu disponible rapidement pour adresser ma question.

CKXgear
Canada
15 jours d’utilisation de l’application
Avocados Lab a répondu 25 janvier 2024

Nous sommes ravis d'apprendre que l'interface de notre application est facile et conviviale à utiliser. C'est formidable que vous trouviez l'application complète, avec de nombreuses options pour mettre en place et personnaliser votre FAQ. Notre équipe de service à la clientèle est toujours là pour vous aider rapidement en cas de question. Merci beaucoup pour votre retour positif! N'hésitez pas à nous contacter si vous avez d'autres questions ou besoins. 🌟😊

20 janvier 2022

Great app, works fine and very easy to install. The support was very friendly and reactive. I highly recommend

RAGE N'FURY
France
Environ 2 mois d’utilisation de l’application
Avocados Lab a répondu 20 janvier 2022

So glad you found value in app. Welcome onboard & thanks a lot for recommendation.

20 mai 2022

The application is great! It's super easy to use and the design features are great. I really like the search bar feature which is very efficient.
Special mention for the support : If you have any questions about the features, support is always there to help you and it is very reactive!

Sophie d'Agon
France
2 jours d’utilisation de l’application
Avocados Lab a répondu 20 mai 2022

Wow! Made me happy reaching such a nice review! Thanks for spending time writing review for my app. Appreciate it a lot. Glad to hear that you loved the features & support.

17 février 2025

Great app and great support.
I needed to easily embed YouTube videos into my collapsible rows on my FAQ page, but my Theme wasn’t allowing this without quite a bit of coding.
Problem solved quickly with this app!

GuardMy
Royaume-Uni
4 jours d’utilisation de l’application
13 février 2025

This app is spectacularly organized and easy to set up. Whether you have 5 questions or 500 - It is so clear and easy to navigate for the end user, with so many customizations for us shop owners. I love it - very well thought out! Incredibly responsive developer. My highest recommendation!!

Cheeky Seats Scooter Seat Covers
États-Unis
Plus de 2 ans d’utilisation de l’application
15 décembre 2024

We've had this app for over 2.5 years and have a LOT of FAQs. We just had an issue where we realised it wasn't displaying on mobile properly. Support responded and fixed it for us within 24 hours. It was due to us upgrading to 2.0 and not realising this app wasn't working on mobile with our theme. Great service and great app. Definitely recommend the app and excellent support.

Poppys Chocolate
Australie
Presque 3 ans d’utilisation de l’application
18 septembre 2024

Perfect App, nice Themes/Design and Settings. Works best for our purpose. We are on the free version (max. 10 FAQs) right now. Considering the (fair priced) upgrade, though. Thanks and keep up with the great work!

BAOBABA
Autriche
1 jour d’utilisation de l’application
24 mai 2024

This app is excellent. It is extremely well thought out with lots of ways to customize how it looks built into it - colors, background colors, formatting, etc. Plus you can reorder and the Search with keywords is excellent.

I had a very minor issue with using custom CSS to match our site, so I reached out to the developer. She was very quick to respond and fixed it perfectly and followed up to ensure it was correct.

Very impressive and highly recommended.

Reluctant Threads
États-Unis
Environ 2 mois d’utilisation de l’application
29 février 2024

This is a great app and Bhushan responds to messages very quickly, which I appreciate very much. I'm eager to see a way to index faq as distinct URLs so it's possible to send a specific link to customers via email (instead of giving them the FAQ URL and asking them to type of the keyword search to find the longer). I'm the first person to ask for this feature, so it's not on the list of scheduled updates -- if anyone else has ever needed such a feature, please ask and maybe it will be built :)

justthegoods
Canada
11 mois d’utilisation de l’application
Avocados Lab a répondu 1 mars 2024

Thank you so much for your kind words and for taking the time to share your feedback with us! We're thrilled to hear that you're enjoying our app and that Bhushan's speedy responses have been helpful to you. Your support means the world to us!

We absolutely understand the importance of making the FAQ more accessible for both you and your customers. Your suggestion to have distinct URLs for each FAQ section is fantastic and something we hadn't considered before. While it's not currently on our list of scheduled updates, your input is incredibly valuable to us, and we'll definitely take it into consideration for future improvements.

We're always striving to make our app the best it can be, and feedback like yours helps us do just that. If you have any more suggestions or questions, please don't hesitate to reach out. We're here to help!

Thanks again for being a part of our community, and we look forward to continuing to serve you.