HelpLab FAQ Page, Product FAQs

HelpLab FAQ Page, Product FAQs

レビュー (220)

総合評価
5
評価レベルごとの件数
  • 評価の99%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2026年9月3日

Customer service is very efficient—I highly recommend it.

WGC Shop
中華人民共和国香港特別行政区
アプリの使用期間:3年弱
2023年7月17日

Great support and help are ready. You will receive the prompt answer quickly if you don't understand how to code.

いいねONLINE 健康&美容研究所
日本
アプリの使用期間:3ヶ月
Avocados Labが返信しました 2023年7月22日

Thank you for your fantastic review! Providing quick and helpful assistance is a top priority for us, and we're delighted that we could promptly address your questions, even if coding was a bit challenging! Always happy to help :)

2022年10月10日

Easy FAQ is super flexible and covers what I exactly want.
Product FAQ feature is my favorite too ;)

totonoü
日本
アプリの使用期間:8日
Avocados Labが返信しました 2022年10月10日

Happy to hear that you found app really flexible as per your needs! Welcome onboard.

2020年11月23日

We were looking for a FAQ app enables adding Q&A quickly as possible because the list of Q&As must not be out-dated. Thanks to Easy FAQ's well structured and straightforward UI, we can add Q&A whenever we find a new Q&A. The support is superb, they could solve our theme specific matters in no time.

なないろ毛糸
ドイツ
アプリの使用期間:約1ヶ月
2025年2月17日

Great app and great support.
I needed to easily embed YouTube videos into my collapsible rows on my FAQ page, but my Theme wasn’t allowing this without quite a bit of coding.
Problem solved quickly with this app!

GuardMy
イギリス
アプリの使用期間:4日
2025年2月13日

This app is spectacularly organized and easy to set up. Whether you have 5 questions or 500 - It is so clear and easy to navigate for the end user, with so many customizations for us shop owners. I love it - very well thought out! Incredibly responsive developer. My highest recommendation!!

Cheeky Seats Scooter Seat Covers
アメリカ合衆国
アプリの使用期間:2年以上
2024年12月15日

We've had this app for over 2.5 years and have a LOT of FAQs. We just had an issue where we realised it wasn't displaying on mobile properly. Support responded and fixed it for us within 24 hours. It was due to us upgrading to 2.0 and not realising this app wasn't working on mobile with our theme. Great service and great app. Definitely recommend the app and excellent support.

Poppys Chocolate
オーストラリア
アプリの使用期間:3年弱
2024年9月18日

Perfect App, nice Themes/Design and Settings. Works best for our purpose. We are on the free version (max. 10 FAQs) right now. Considering the (fair priced) upgrade, though. Thanks and keep up with the great work!

BAOBABA
オーストリア
アプリの使用期間:1日
2024年5月24日

This app is excellent. It is extremely well thought out with lots of ways to customize how it looks built into it - colors, background colors, formatting, etc. Plus you can reorder and the Search with keywords is excellent.

I had a very minor issue with using custom CSS to match our site, so I reached out to the developer. She was very quick to respond and fixed it perfectly and followed up to ensure it was correct.

Very impressive and highly recommended.

Reluctant Threads
アメリカ合衆国
アプリの使用期間:約2ヶ月
2024年2月29日

This is a great app and Bhushan responds to messages very quickly, which I appreciate very much. I'm eager to see a way to index faq as distinct URLs so it's possible to send a specific link to customers via email (instead of giving them the FAQ URL and asking them to type of the keyword search to find the longer). I'm the first person to ask for this feature, so it's not on the list of scheduled updates -- if anyone else has ever needed such a feature, please ask and maybe it will be built :)

justthegoods
カナダ
アプリの使用期間:11ヶ月
Avocados Labが返信しました 2024年3月1日

Thank you so much for your kind words and for taking the time to share your feedback with us! We're thrilled to hear that you're enjoying our app and that Bhushan's speedy responses have been helpful to you. Your support means the world to us!

We absolutely understand the importance of making the FAQ more accessible for both you and your customers. Your suggestion to have distinct URLs for each FAQ section is fantastic and something we hadn't considered before. While it's not currently on our list of scheduled updates, your input is incredibly valuable to us, and we'll definitely take it into consideration for future improvements.

We're always striving to make our app the best it can be, and feedback like yours helps us do just that. If you have any more suggestions or questions, please don't hesitate to reach out. We're here to help!

Thanks again for being a part of our community, and we look forward to continuing to serve you.