HelpLab FAQ Page, Product FAQs

HelpLab FAQ Page, Product FAQs

리뷰 (220)

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2020년 5월 14일에 편집됨

I love the look of this app. At first, I was having trouble integrating it into Shopify...I reached out to the email contact and they were so quick to respond! After some suggestions, I decided to call instead and he walked me through the installation step by step until it was installed exactly the way I wanted. I would highly recommend this app for FAQ's!!

Meredith Kahn Jewelry
미국
앱 사용 기간 대략 17시간
2021년 12월 23일

This is a simple and straight forward FAQ app that does what it's supposed to do. I was able to set it up on my own and it functioned 'out of the box' without any problems. The few questions I had were answered quickly by support staff. The pricing is fair and I would certainly recommend it to anybody looking for a quick and easy approach to managing a FAQ page.

Leatherpunk
미국
앱 사용 기간 대략 1개월
답글 Avocados Lab개 2021년 12월 23일

Your satisfaction is what matters to us the most! So glad you liked an app! Merchant satisfaction & ease of use would always be a top priority.

2022년 4월 10일

Lovely little app if you want some FAQs on your website. If you have brand colours you can also customise the FAQ sections to match. I got stuck on some customisations and reached out to support and Bhushan the app developer was very helpful and attentive with follow-up emails to make sure I was ok with everything. Excellent customer service for an excellent app!

Epically Beautiful
영국
앱 사용 기간 3개월
답글 Avocados Lab개 2022년 4월 11일

Merchant satisfaction and giving full access to customization has always been my top priority. I'm so glad you recognized that. Thanks a lot for such a nice review.

2021년 9월 24일

This is some of the best customer service I have ever received on an app, ever. Detailed responses in less than 10 minutes of even sending off a service ticket, and a well designed app that looks amazing on any website. Would highly recommend this to everyone. Great work, and once again AMAZING customer support and service. I have never left a review on an app but this is wonderful.

Truly Lifestyle Brand Inc.
캐나다
앱 사용 기간 4일
답글 Avocados Lab개 2021년 9월 24일

This means a lot! Thanks a ton for such a nice review. Your satisfaction would always be top most priority! Welcome onboard.

2022년 9월 20일

So glad we found this app! Now, when customers have questions, we have a huge database of easy-to-find answers ready and waiting. I'm sure it will ease our customer support burden, provide a pleasing customer experience and boost sales. From a single keyword, customers can find the answer, click on a link then head to checkout (much better than filling in a contact form and waiting for answer).

Leather Hero Australia
오스트레일리아
앱 사용 기간 4일
답글 Avocados Lab개 2022년 9월 20일

So glad you found app really helpful for your use cases! Reducing your customer support time is our topmost priority! Happy to read such resonating review! Welcome onboard!

2022년 11월 27일

I'm new to Shopify and just beginning to learn what I can do with it, but I was very pleased to find this app for my FAQ. It has many options for styling so I could match my theme and it's very easy to plug in the questions and answers. When I wanted to tweak the layout, I reached out to the developer who responded immediately with the custom CSS code I needed. Very gracious, excellent customer support!

Diana West LactForms
미국
앱 사용 기간 6개월
답글 Avocados Lab개 2022년 11월 28일

Thanks a lot for spending time to write such detailed review. Appreciate it a lot. Glad to hear that app met your needs.

2022년 5월 1일

I can see why this app has such good reviews. It is all true. The program is amazing easy to use, but has ALL of the features that you would ever need. And the app pages that it creates right out of the box look AMAZING. I have seen many apps that are more expensive, but not nearly as good as this one. Also, the support is just as amazing as the app itself'. I got the answers I needed on the WEEKEND! We need more apps like this one!

BeyStation.com
미국
앱 사용 기간 2일
답글 Avocados Lab개 2022년 5월 1일

Wow! This review really means a lot. Thanks a lot for such a detailed review. At the end of the day, your satisfaction matters a lot to me so glad you recognized that.

2020년 10월 30일

Great app for easily building a good-looking FAQ page. There already are quite a few options for customizing the page, but the customer support takes this to another level. We had a few things we really wanted done so that our page looked even better. After contacting support, Bhushan reached out to us swiftly and assisted very good. An hour after the initial mail, everything was fixed and well. Truly great customer support, 5 stars!

Kunstsokken.nl
네덜란드
앱 사용 기간 5일
2020년 11월 16일에 편집됨

I was using another of the most popular FAQ apps and it didn't have the ability to add text at the top of the FAQ, it seemed like something that was really simple but they couldn't do it. This app has every feature I needed for my FAQ and to top it off the developer is incredibly helpful when I emailed to ask a question. :) The free version is great, but I definitely recommend at least the essentials version as it's worth it for how cheap it is!

Fox and Cactus
오스트레일리아
앱 사용 기간 1일
답글 Avocados Lab개 2020년 11월 21일

Thanks a ton for such an honest review! Really appreciate it.

2022년 1월 28일에 편집됨

Easy FAQ is just what it says. Lightweight, very easy to implement and apply custom styles. Its also packed with great features like the ability to embed anywhere and multi-language support. Even though the app works flawlessly, I think what sets it apart is some of the best customer service I have ever received. Their support is extremely fast, beyond friendly and very helpful. I really wish all apps were this much of a pleasure to work with. Highly recommended!!!

VEGAMOUR
미국
앱 사용 기간 9개월
답글 Avocados Lab개 2022년 2월 2일

Thanks a lot for such a detailed review! It means a lot really. Your are happy which makes me happy!