HelpLab FAQ Page, Product FAQs
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Customer service is very efficient—I highly recommend it.
By far, this App seems working great, so is the support from the team. Will see if there is room for improvement and where it leads.
So glad to hear this! Always happy to help satisfy your needs.
Great app and great support.
I needed to easily embed YouTube videos into my collapsible rows on my FAQ page, but my Theme wasn’t allowing this without quite a bit of coding.
Problem solved quickly with this app!
This app is spectacularly organized and easy to set up. Whether you have 5 questions or 500 - It is so clear and easy to navigate for the end user, with so many customizations for us shop owners. I love it - very well thought out! Incredibly responsive developer. My highest recommendation!!
We've had this app for over 2.5 years and have a LOT of FAQs. We just had an issue where we realised it wasn't displaying on mobile properly. Support responded and fixed it for us within 24 hours. It was due to us upgrading to 2.0 and not realising this app wasn't working on mobile with our theme. Great service and great app. Definitely recommend the app and excellent support.
Perfect App, nice Themes/Design and Settings. Works best for our purpose. We are on the free version (max. 10 FAQs) right now. Considering the (fair priced) upgrade, though. Thanks and keep up with the great work!
This app is excellent. It is extremely well thought out with lots of ways to customize how it looks built into it - colors, background colors, formatting, etc. Plus you can reorder and the Search with keywords is excellent.
I had a very minor issue with using custom CSS to match our site, so I reached out to the developer. She was very quick to respond and fixed it perfectly and followed up to ensure it was correct.
Very impressive and highly recommended.
This is a great app and Bhushan responds to messages very quickly, which I appreciate very much. I'm eager to see a way to index faq as distinct URLs so it's possible to send a specific link to customers via email (instead of giving them the FAQ URL and asking them to type of the keyword search to find the longer). I'm the first person to ask for this feature, so it's not on the list of scheduled updates -- if anyone else has ever needed such a feature, please ask and maybe it will be built :)
Thank you so much for your kind words and for taking the time to share your feedback with us! We're thrilled to hear that you're enjoying our app and that Bhushan's speedy responses have been helpful to you. Your support means the world to us!
We absolutely understand the importance of making the FAQ more accessible for both you and your customers. Your suggestion to have distinct URLs for each FAQ section is fantastic and something we hadn't considered before. While it's not currently on our list of scheduled updates, your input is incredibly valuable to us, and we'll definitely take it into consideration for future improvements.
We're always striving to make our app the best it can be, and feedback like yours helps us do just that. If you have any more suggestions or questions, please don't hesitate to reach out. We're here to help!
Thanks again for being a part of our community, and we look forward to continuing to serve you.
When choosing an option for my website, there were so many FAQ pages to pick from. I am so glad that after some research I chose the HelpLab FAQ Page app. It was very easy to set up, and I love that I will also be able to add it to my product and check out pages as well.
I am still very new at this, and had a couple questions in the process and Bhushan replied very quickly, and helped solve the problem right away.
I highly recommend!
We're thrilled to hear that you chose the HelpLab FAQ Page app after your research and that the setup process was easy for you. It's great to know that you appreciate the flexibility of adding it to your product and checkout pages. We understand that starting out can come with questions, and we're glad Bhushan could provide quick and effective assistance. Thank you for recommending us! If you ever have more questions or need further support, feel free to reach out. Happy exploring with HelpLab! 🚀🌟
L'interface est très facile et conviviale à utiliser. L'application est également très complète et offre de nombreuses options pour mettre sur pied sa FAQ et la personnaliser. Lorsque j'ai eu une question, le service à la clientèle s'est rendu disponible rapidement pour adresser ma question.
Nous sommes ravis d'apprendre que l'interface de notre application est facile et conviviale à utiliser. C'est formidable que vous trouviez l'application complète, avec de nombreuses options pour mettre en place et personnaliser votre FAQ. Notre équipe de service à la clientèle est toujours là pour vous aider rapidement en cas de question. Merci beaucoup pour votre retour positif! N'hésitez pas à nous contacter si vous avez d'autres questions ou besoins. 🌟😊