レビュー (3,546)
絞り込む
-
評価順
I had a great experience with Daisy from the Fast Bundle Support Team. She was very polite, patient, and helpful throughout the conversation. She understood my requirements for creating fixed 3-flavour and 6-flavour bundles on my Shopify store, with no option for customers to change the selected variants.
Daisy also helped me explore ways to display all the bundles together on the product page and improve the layout to make it more compact and user-friendly. She was attentive to my requirements and made an effort to find the best possible solution.
Thank you, Daisy, for your excellent support and for taking the time to understand my needs. I really appreciate your help and would definitely recommend the Fast Bundle support team!
We've been using this app for a few months now and we have seen an increase in our AOV. It was easy to set up and Louis is always quick to respond and help with any questions or support needs. I'd highly recommend this app.
Muy buen soporte. Me ayudaron varias veces a configurar un kit armable por pasos, ocultar un mensaje de inventario, traducir textos y hacer que se abra el carrito lateral.
The app makes it easy to setup bundles that are more powerful than what Shopify allows with their native bundles. I had an issue with the UI in our add to cart widget and Henry in support helped resolve it immediately over live chat. The app and customer support have been great - the one thing I wish they had was an API or SDK to give merchants more power to change UI and implement custom rules themselves.
Henry was excellent. I was setting up a Mix and match bundle on a separate, unlisted landing page to split test against our main product pages, which isn't a standard setup. He replied within minutes and explained how the bundle's product page and theme template work together. He found the setting that stopped the bundle appearing on our other product pages, and raised a ticket with the dev team to add slashed pricing to the tier badges. Patient, quick and genuinely helpful. The app itself is flexible and easy to set up.
Great app. Intuitive and covers basically everything we want to do in a bundle. A plus point is the customer service who are surprisingly fast and helpful, thanks particularly to Henry for helping us sort out an issue with a good solution very quickly.
We've been using Fast Bundle for our Shopify store and recently encountered an issue with one of our bundle products. The bundle configuration worked correctly in the cart, but the variant selection and displayed pricing were not fully synchronized on the product page.
Sara from the support team responded quickly, understood the issue, and resolved it within a short time. Communication was clear and the fixes were implemented efficiently.
The app offers a lot of flexibility for creating product bundles, and it's reassuring to know that the support team is responsive when needed.
Thanks, Sara, for your help!
The team at FBP are always so helpful, they respond immediately and assist me with any issues I may have. The app and interface are really easy to work with, and when I come to any kind of wall, they help me get through it. I recommend this app to anyone who's looking for easy bundle and upsell options for their e-commerce brand.
There have been a few hiccups (like when FB didn't immediately support Shopify's extension to 250 variants) and when they were uninstalled for security issues. But overall the app is great, and does what it is supposed to. Customer service is very responsive, especially Louis, and we have been able to resolve any issues quickly.
The app meets our expectations and offers all the features we need to manage our bundles effectively. But what really adds value is the Fast Bundle team behind it.
I’ve had the pleasure of speaking with Sara and Ben, and both have been incredibly helpful. They answered all my questions, quickly resolved the issues I reached out about, and were always open, responsive, and focused on finding solutions that fit the individual needs of our store.
Great app, even better support. Keep it up, Fast Bundle team!