Reviews (660)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages domestic and international FedEx shipping and integrates smoothly with Shopify orders. Many use it as a core tool for generating labels across service options and showing accurate live FedEx rates, including Home Delivery and Ground. It’s praised for handling complex setups like variable box sizes and REST API connections, while remaining easy to use. Support is described as fast, expert, and highly hands-on.

October 9, 2026

"I ran into an issue with an international order that couldn't be processed, but customer support guided me step-by-step until the shipping label and documents were sorted out. Fantastic app with top-tier customer service!"

Studio Ready
United States
2 months using the app
PluginHive replied October 13, 2026

Thank you for your review!
We’re happy we could help you integrate your FedEx account, set up domestic and international shipping, and ensure shipping labels and documents are generated seamlessly for your US based premium fragrances, deodorants, and skincare store.

If you have any questions, we’re always here to help!

July 31, 2026

The app has worked flawlessly for me, but I was really struggling to connect with the new REST API that FedEx now requires. The customer service was excellent it helping to connect for me.

Dave's Rare Aquarium Fish
United States
About 2 years using the app
PluginHive replied August 7, 2026

Thank you for your review! We're glad we could help you seamlessly migrate to the FedEx REST API and automate domestic shipping with your FedEx account for your US-based aquarium store.

If you have any questions, feel free to reach out!

October 13, 2026

Plugin Hive’s support is outstanding. When an account issue disrupted our shipping, they jumped on a Zoom call, worked directly with FedEx, and had us shipping again within a day. They went above and beyond for us last year, too. We’re grateful for their quick, personal help!

Tricked By The Treat
United States
4 months using the app
October 7, 2026

Very helpful and prompt customer service! Highly recommend. I have been a customer for over 1000 days

CLEAN+CARE®
United States
About 3 years using the app
PluginHive replied October 9, 2026

Thank you for your review! We’re glad to help you automate domestic shipping with your FedEx account for your US based jewellery cleaner store.
We truly appreciate your recommendation.

If you have any questions, feel free to reach out!

September 30, 2026

Very quick assistance and informative feedback.

Pistola Denim
United States
Over 2 years using the app
PluginHive replied October 9, 2026

Thank you for your review!
We’re happy we could help you integrate your FedEx account and set up domestic and international shipping for your US based women’s fashion and clothing store.

If you have any questions, we’re always here to help!

September 29, 2026

Sibi was excellent in solving my shipping problem.
Thank you. The PH Ship Rate and Track app is excellent.

DME Process Systems Ltd.
Canada
Over 6 years using the app
PluginHive replied October 9, 2026

Thank you for your review!
We’re happy we could help you integrate your FedEx account and set up domestic and international shipping for your US based commercial brewery equipment and accessories store. We’re glad the app is working well for your shipping needs!

If you have any questions, we’re always here to help!

September 22, 2026

Excellent support, always responsive and helpful!

Swift Store | USA
United States
11 months using the app
PluginHive replied September 25, 2026

Thank you for your review!
We're glad to help you automate domestic shipping with your FedEx account for your US based medical and aesthetic equipment store.

If you have any questions, feel free to reach out!

September 22, 2026

Sibi was a great consultant and he helped within 5 minutes and solved the problem. Great customer service!

KINUGRINDERS.DE
Germany
28 days using the app
PluginHive replied September 25, 2026

Thank you for your review!
We're happy we could help you integrate your FedEx account and set up international shipping for your Germany based precision tools store.

If you have any questions, we're always here to help!

September 15, 2026

great experience with the support team and Sibi!

Tire Recappers
United States
About 1 year using the app
PluginHive replied September 16, 2026

Thank you for your review!
We're glad we could assist you with the FedEx REST API migration and ensure FedEx Freight is working seamlessly for your US based retread tire store.

If you have any questions, we're always here to help!

September 10, 2026

Sibi helped us pretty fast with an issue we had in our store. The customer service was excellent, very responsive and willing to help.

Cuela
United States
About 4 years using the app
PluginHive replied September 16, 2026

Thank you for your review!
We're glad to help you automate domestic shipping with your FedEx account for your US based coffee store.

If you have any questions, feel free to reach out!