Conversion Companion

We used Conversion Companion to analyse exactly where our customers were dropping off during checkout. They were able to show us insights into the drop-off percentages at every stage of the journey, giving us detail as to where our customer's biggest pain points were. The team are fantastic and very responsive to any request.

I've been testing Fero for some time now and can advise it to all Shopify owners as it allows you to analyse your most crucial part of your store: Checkout

If you know how to read and analyse data, you can achieve miracles.

Shamballa Jewels has been working with Fero for about six months now. The great thing about Fero is that they can provide data during the checkout phase, which is normally hard to obtain.

At Shamballa Jewels, we have been using this data to make data-driven decisions and increase our website revenue. The dashboard they provide is very intuitive, easy to navigate, and gives a clear overview of how to improve performance.

Chris is a great guy, and he quickly understood the challenges we face at Shamballa regarding the checkout flow. He comes up with concrete ideas to enhance the process and minimize disruptions for our customer.

We’ve been working with Fero and Chris for a few months and I can highly recommend them!

Chris is super responsive and upfront about Fero's capabilities and his insights, which have been quite valuable in better understanding our consumer behaviors at the last step. The app has pulled a curtain aside that has helped guide how we could engage with our consumers better.

Great frontend for analysis - fantastic team for support.

We’ve been collaborating with Fero for a few months now, and it’s been an excellent experience! Chris is highly responsive, transparent, and communicates effectively, offering valuable advice along the way. While we’re still in the process of gathering more data, the initial results are already very promising.

The team have been fantastic at sharing insights on checkout abandonment, helping us in great detail to make changes and take the load off of our small team! We have so far seen positive uplifts from the changes we have made and looking forward to continuing the partnership.

Chris and the Fero team were fantastic, easy to set up and hit the ground running. We're better able to talk to our customers in a personalised way that ultimately delivers both a better experience to our customers but also a better uplift to our metrics.

Really impressed with this app - had it installed for a couple of months now and it's already delivered great results for our checkout flows.

The team at FERO are also super responsive and friendly, couldn't recommend it highly enough!

Fero has been a great tool for understanding our customers better. The Checkout Companion provides valuable insights into shopping patterns, enhancing our marketing efforts. The team is responsive and supportive—highly recommend for better customer understanding!

We've had the Checkout Companion running for two months now, and so far loving the results! Interesting for learning more about customer behaviour and recognising certain patterns. Recommended!