FT: Frequently Bought Together

Dear Ludisphere store admin,

We noticed your comment, “aucune idée,” and we would love to learn more about your experience so we can better understand how we can improve. If there was anything that did not fully meet your expectations, we would be grateful if you could share additional details with us.

Your feedback is very valuable and helps us continue improving our products and services.

Best regards,
Fether Team

Dear iPulse store admin,

We sincerely regret any confusion or frustration you may have experienced. Please allow me to clarify how our current pricing structure is designed.

I would like to kindly clarify that Fether currently offers both Free and Premium plans. Eligibility for the Free plan is determined automatically based on factors such as store category, business scale, and store activity. After reviewing your account, our system has currently categorized your store under the “Growing” plan category, which means the Free plan is unfortunately not available for your store at this time.

This help us maintain the app’s performance, continuously improve features, and provide stable support and infrastructure for growing businesses.

If you would be open to it, we would greatly appreciate the opportunity to review your specific case and ensure everything has been applied correctly. Please feel free to reply directly to this email, and we will be happy to assist you further.

Best regards,
Fether Support Team

Hi there,

I sincerely apologize for any inconvenience you may have experienced.

Since you haven't reached out to our support team yet, could you kindly share more information about your current situation? We would greatly appreciate any error messages or screenshots that can help us better understand and address the issue.

Sincerely,
Fether Team