FD AliExpress Dropshipping POD
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It does not show a order to pay for. Nothing
Hi City Girl Curvez Boutique LLC store admin,
We’re sorry to hear about your experience and understand how frustrating it can be when you’re unable to find the order to complete the payment.
We’d be happy to help resolve this issue. Could you please confirm whether the order contains a product imported from AliExpress?
If possible, please also reinstall the Fiidom app and send us the order details. This information will help us investigate the issue and determine what happened so we can assist you as quickly as possible.
We’ve previously tried to contact you but haven’t received a response yet. Could you please contact us at support@fiidom.com so we can continue assisting you?
We’re here to help and will do our best to resolve this for you. We look forward to hearing from you.
Thanks,
Luna
Fiidom App Team
Fiidom has been really disappointing. The app hangs constantly, the store connection is unreliable, and the features don’t work as smoothly as advertised. Importing products and placing bulk orders ended up taking more time than it saved. Overall, it hasn’t improved my workflow at all.
Dear Mediucs-Medizin.de store admin,
We are very sorry for the inconvenience and frustration you experienced while using Fiidom.
After checking our support tickets, we noticed that we did not receive any ticket regarding these issues, so unfortunately we were unable to investigate and resolve them in a timely manner. We also tried to contact you previously but did not receive a response.
We truly want to help improve your experience. If possible, please reinstall the app and our team will be happy to guide you step by step to make sure everything is working properly for your store.
Thank you for your feedback, and we hope to have another opportunity to support you better.
Best regards,
Fiidom Team
Pushed over 100 products to my store, took me over a week because the system either couldn’t recognize the AliExpress link or it would fail altogether. Checked my product center and not only did the product titles not sync after I changed them in Shopify, only the last 10 products out of over 100 products are showing, and are now unmapped
Dear OKATA STUDIOS admin,
We are very sorry for the inconvenience and frustration you experienced while using Fiidom.
Since then, we have continuously improved the app quality and worked hard to provide a smoother and more stable experience for our users. You can reinstall the app, and our team will gladly guide you step by step.
Best regards,
Fiidom Team
this didnt work for me so I uninstalled it... now their piece of shit drop down menu will not go away... even after uninstalling the app..... writing shopify to tell them about these people and their persistant bullshit, being thay are about as much help as a retard
Hi Hellhound Coffee Co. store admin,
We’re sorry to hear that Fiidom didn’t work as expected and that you’re still seeing the dropdown menu after uninstalling the app. We understand how frustrating this must be.
We’d really like the opportunity to help resolve the issue. The dropdown may be related to the app’s embedded components or Shopify settings, and we’d be happy to investigate this with you.
Could you please contact us at support@fiidom.com and share your store URL, along with a screenshot of the dropdown menu you’re still seeing? This will help our team identify the cause and provide you with the appropriate steps to remove it.
We’re sorry again for the inconvenience, and we appreciate the opportunity to make this right.
Best regards,
Luna
Fiidom App Team
